Desktop Support Technician

Jago Consultants; Ashton-under-Lyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local consultancy in Ashton-under-Lyne seeks an IT Desktop Support Technician for a minimum of 4 weeks. Responsibilities include upgrading over 550 PCs and providing day-to-day IT support. Ideal candidates must hold a valid DBS and have strong desktop technical knowledge along with excellent communication skills.

Qualifications

• Must hold a valid DBS.
• Experience with Microsoft Office versions 2010 to 2016 and Office365 required.

Responsibilities

• Provide IT support for upgrades on over 550 PCs.
• Assist with general day-to-day IT support within the school.

Skills

Desktop technologies support for Windows 7 to 10

1st and 2nd Line support for Microsoft Office

Printer maintenance and troubleshooting

Good communication skills

Teamwork ability

Fault diagnosis and solution finding

Strong customer relationship maintenance

Following procedures and documentation

User administration of Microsoft Server

Basic understanding of networking protocols and devices

Job description

Job Description

IT Desktop Support Technician needed at a local school for a minimum of 4 weeks, with potential for extension.

***Must hold a valid DBS***

Hours: 8am – 4:30pm with an hour unpaid lunch (37.5 hours per week)

Location: Near Ashton-Under-Lyne

Reporting to the School’s IT Manager, as the IT Desktop Support Engineer, you will be involved with upgrades on over 550 PCs and general day-to-day IT support within the school. It is essential you hold a valid DBS.

• Good knowledge of desktop technologies supporting Windows 7 through Windows 10
• Experience with 1st and 2nd Line support for Microsoft Office 2010, 2013, 2016, and Office365
• Maintenance and troubleshooting of printers
• Good communication skills – written and verbal
• Ability to work as part of a team
• Ability to diagnose faults and find solutions
• Ability to maintain strong relationships with customers
• Able to follow agreed procedures and documentation
• User administration of Microsoft Server 2008, 2012, 2016
• User administration of Exchange 2010, 2013, 2016, and Office365
• A basic understanding of networking protocols and devices