Desktop Support Engineer, Frimley

DXC Technology Inc.; Camberley; On-site; GBP 32,000 - 45,000; Full time

Job summary

Une opportunité pour un ingénieur de support informatique au sein d'une équipe dynamique chez DXC. Le poste exige des compétences en dépannage et une connaissance approfondie des systèmes Windows, tout en offrant un environnement de travail enrichissant avec accès à des formations. Les candidats doivent être prêts à obtenir une sécurité au niveau SC et posséder une licence de conduire complète.

Benefits

Plan de pension personnel

Couverture médicale privée

Assurance vie

Vacances flexibles

Accès à une bibliothèque de formation

Qualifications

• Expérience antérieure montre compétence dans un environnement ITIL.
• Doit avoir ou être en mesure d'obtenir une sécurité au niveau SC.
• Licence de conduire UK propre et complète requise.

Responsibilities

• Réalisation d'audits de sécurité des appareils gérant des données.
• Support de bureau avec gestion de stock.
• Diagnostic, analyse et correction des défauts logiciels et systèmes.

Skills

Troubleshooting Skills

Microsoft Windows XP/7/10

Excellent Communication

Knowledge of SCCM

Attention to Detail

Job description

Job Description:

Here at DXC we have an exciting new opportunity for an experienced, on-site

Desktop Support Engineer to provide support to a long standing client at Frimley.

This is a full-time permanent position working 37.5 hours per week, Monday –

Friday between the hours of 07:00 - 19:00.

Working as part of the DXC team you will gain access to a large library of training Courses and accreditations to help further your skills and development.

We also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday to name a few.

Due to the nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. For this reason we are only able to progress applications from British nationals.

This role is primarily site based at Frimley, but will involve support for supported sites such as Guildford. Travel to Guildford will be paid travel and driven based on service/absences.

Main responsibilities:
As a Desktop Support Engineer you will be:

Carrying out Security Audits of all devices holding Data on the network by Scanning and reporting
IMAC’s – Installations, Moves, Additions and Changes
Break-Fix of all in-scope managed devices
Hands and Eyes Support to visually verify the state of managed devices such as servers and network devices
Desktop Support including special project activities as they arise
Asset Management & Stock Management
Managing the lifecycle of loan user equipment
Working directly alongside the client managing own workload whilst liaising with other teams or vendors to resolution
Act as a central point of contact for the customer
Software and system fault diagnosis, analysis and fix
Take responsibility for stock used and follow the correct procedures regarding stock management
Proactively keeping the customer updated with problem status at all times
Identifying and reporting risk as appropriate in accordance with the guidelines

Essential Skills

Must have, or be able to obtain UK GOV Security Clearance at SC level
Full, clean UK Driving License
Proven trouble shooting skills
Previous experience in a similar role with ITIL environment
PC/Desktop Support knowledge including Microsoft Windows XP/7/10 onwards
Excellent communicator both face-to-face & over the phone
Administering Windows Share\File permissions.
Mobile connectivity (E.g. Android/IPhone)
Knowledge of SCCM
Good knowledge of HP Workstation, Desktops & Laptops
Must be able to deal productively with a high workload with minimal supervision

Great attention to detail

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.