Desktop Support Engineer - Financial Services

ZipRecruiter; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Desktop Support Engineer to enhance their London operations. This role demands a strong background in the buyside financial services sector and a commitment to exceptional service delivery. You will be responsible for managing Windows systems, Active Directory, and mobile devices while ensuring seamless collaboration through advanced audio/video technologies. Join a dynamic team where your expertise will directly impact global operations and contribute to a culture of excellence in service management.

Qualifications

• Strong experience in the buyside financial services industry.
• Technical proficiency in Windows, Active Directory, and Microsoft 365.

Responsibilities

• Deliver exceptional responsiveness and accountability in support tasks.
• Manage mobile devices and collaborate using audio/video technologies.

Skills

Service Management Tools

Windows Operating Systems

Active Directory

Microsoft 365

Audio/Video Conferencing Technologies

Remote Access Tools

Tools

Intune

VPN

SASE Tools

Job description

Job DescriptionDesktop Support Engineer

A global investment manager is adding an experienced desktop support engineer to their London operations, with responsibilities that will have a global scope.

To be considered for this position, you must have strong experience within the buyside financial services industry.

Required experience

1. Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks
2. Strong desire for service management tools (ITIL, ITAM, ITSM)
3. Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft 365 and associated platforms
4. Experience with audio/video conferencing and collaboration technologies
5. Familiarity with remote access, VPN, and SASE tools