Desktop Support Engineer Apprentice - ICT L3

Getting In Limited; Whitley Bay; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Desktop Support Engineer Apprentice to join their innovative IT service team. This exciting apprenticeship offers hands-on training and the opportunity to develop essential IT skills in a supportive environment. As an apprentice, you'll engage in diagnosing and repairing IT equipment, assisting clients, and maintaining records. With a focus on ethical support and quality service, this role is perfect for aspiring IT professionals eager to make a difference. Join a company that values creativity and integrity while providing top-notch support to businesses and consumers alike.

Qualifications

• Strong IT skills and ability to diagnose and repair IT equipment.
• Effective communication and teamwork skills are essential.

Responsibilities

• Diagnose, repair, install, and maintain computer and IT equipment.
• Organise and schedule appointments while providing general support.

Skills

Communication skills

IT skills

Analytical skills

Logical thinking

Team working

Education

Level 3 Information Communication Technician Apprenticeship

Job description

Desktop Support Engineer Apprentice - ICT L3

Apply From: 06/03/2025

Learning Provider

Delivered by MIDDLESBROUGH COLLEGE

Employer

CANNY CLEVER IT SERVICE CENTRES LIMITED

Vacancy Description

• Diagnose, repair, install and maintain computer and other IT related equipment and services
• Answering and directing phone calls
• Organising and scheduling appointments
• Assist in the preparation of regular scheduled reports
• Follow office policies and procedures
• Maintain records held in companies’ electronic systems
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Any other reasonable duties required by company management

Key Details

Vacancy Title

Desktop Support Engineer Apprentice - ICT L3

Employer Description

Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, and computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering.

Vacancy Location

78 - 80 Park View Whitley Bay NE26 2TH

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000307063

Key Dates

Apply From

06/03/2025

Closing Date For Applications

2025-03-17 23:59:59

Interview Begin From

Possible Start Date

2025-03-20 00:00:00

Training

Training to be Provided

• Training is one day per week. Training takes place in Newcastle City Centre
• On the job training
• Level 3 Information Communication Technician Apprenticeship

Skills Required

Communication skills, IT skills, Analytical skills, Logical, Team working

Apply Now