Desktop Support Engineer

JR United Kingdom; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Desktop Support Engineer to deliver first and second line IT support in a high-pressure financial institution. This role requires experience in supporting trading systems and involves managing end-to-end support for users in a dynamic environment. Ideal candidates will have strong troubleshooting skills and familiarity with trading floor technologies.

Qualifications

• Experience supporting trading or financial services users required.
• Familiarity with electronic trading technologies is a plus.
• Proven experience with Windows 10/11 required.

Responsibilities

• Support trading desk and back office users in a high-pressure environment.
• Manage support tickets end-to-end.
• Install and maintain desktop hardware and software.

Skills

Excellent troubleshooting

Communication skills

ITIL processes

Hands-on skills with O365

Technical support experience

Tools

SCCM

InTune

Windows 10/11

Job description

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Desktop Support Engineer, warrington, cheshire

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Client:

Harrington Starr

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

? £300–£350 per day | Inside IR35 | Central London (5 days on site)

? Initial 6-month contract | Long-term potential

You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems live, and supporting everything from desktops to market data feeds.

What you’ll be doing:

• Supporting trading desk and back office users in a fast-paced, high-performance environment
• Managing support tickets end-to-end — from logging to closure
• Installing and maintaining desktop hardware, software, and peripherals
• Supporting collaboration tools like O365, Teams, Exchange and more
• Collaborating with infrastructure, telecoms, and networking teams
• Assisting the Trade Floor Support Lead and contributing to ad hoc projects

? What you’ll need:

• Experience supporting trading or financial services users
• Familiarity in supporting electronic trading, and market data technology in both Front and back office situations.
• Proven experience supporting Windows 10/11 desktops in a professional environment
• Strong hands-on skills with O365, Exchange, Teams, Mimecast
• Experience with PC imaging and deployment tools (SCCM, InTune)
• Confident working with Dell, Lenovo, HPE trade floor hardware
• Excellent troubleshooting and communication skills
• Strong grasp of ITIL processes
• Familiarity with market data and trading apps is a nice-to-have

You’ll be the calm in the storm — someone who can diagnose, fix and reassure users without breaking stride. If you’re looking for a role where you’re visible, valued and right at the heart of the action, this is it.