Enable job alerts via email!
Desktop Support Engineer
TieTalent
Tandridge
On-site
GBP 80,000 - 100,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player in construction seeks an experienced Desktop Support Engineer to enhance their IT support team. This role focuses on providing deskside and remote technical assistance, ensuring optimal performance of desktops, laptops, and mobile devices. You'll manage user accounts, troubleshoot Windows operating systems, and support Office 365 applications. Join a company that values innovation and efficiency, where your contributions will directly impact the productivity of the team. If you're passionate about technology and enjoy solving problems, this opportunity is perfect for you.
Qualifications
- Experience in providing technical support for hardware and software issues.
- Proficiency in managing user accounts in Active Directory.
Responsibilities
- Provide deskside and remote support for hardware and software issues.
- Manage user accounts and permissions in Active Directory.
Skills
Tools
Job description
About
Arcas Technology is partnered with a leading Construction company based in Surrey who are currently looking for an experienced Desktop Support Engineer to join their business on a permanent basis.
Responsibilities
- Provide deskside and remote technical support to end-users, resolving hardware, software, and network-related issues in a timely manner.
- Install, configure, and maintain desktops, laptops, mobile devices, and peripherals, ensuring optimal performance and compliance with company standards.
- Manage user accounts and permissions in Active Directory, including setting up new users, resetting passwords, and troubleshooting access issues.
- Assist with the deployment and management of Office 365 applications and services, ensuring seamless integration across devices.
- Troubleshoot and resolve issues related to Windows operating systems, including patching, updates, and performance optimisation.
- Support and maintain endpoint management tools such as Intune, ensuring devices comply with security policies.
- Conduct regular hardware audits and coordinate with procurement for replacements or upgrades.
- Provide proactive and reactive technical assistance to on-site staff, including troubleshooting hardware issues, software errors, and connectivity challenges.
- Document incidents, resolutions, and best practices in the company’s knowledge base for future reference.
- Offer basic training and guidance to end-users on IT policies, systems, and tools to improve efficiency and reduce recurring issues.
Key Skills & Experience
- Windows
- Azure
- Active Directory, Group Policy, DHCP, and DNS
- Office 365
- Remote working technologies – e.g. DirectAccess / VPN / Intune
- Endpoint Manager
If you believe that you are well-suited for this role, we kindly request you to submit your CV to Andy Dale at Arcas Technology.
Nice-to-have skills
- Windows
- Azure
- Active Directory
- DHCP
- DNS
- VPN
- InTune
- Caterham, England
Work experience
- Desktop Support
Languages
- English
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
