Desktop Support

Capstone; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a motivated technologist to join their Infrastructure team. This role offers the opportunity to work on innovative solutions within a collaborative environment, focusing on customer service and cutting-edge technology. You will engage with various professionals, enhancing your skills while contributing to the firm's success. If you thrive in dynamic settings and are eager to make an impact, this position is perfect for you. Join a team that values its members and fosters growth through training and development opportunities.

Benefits

Training and development opportunities

Robust wellness resources

Time-off benefits

Retirement benefits

Gym reimbursement

Commuter benefits

Qualifications

• 3-5 years experience in the financial sector, focusing on trading.
• Service-oriented mentality with a focus on customer satisfaction.

Responsibilities

• Deliver cutting-edge solutions to complex problems.
• Collaborate with professionals across the firm.

Skills

Problem-solving skills

Communication skills

Service management tools (ITIL, ITAM, ITSM)

Windows Operating Systems

Active Directory and Entra ID Services

Mobile device management (iOS/Android)

Microsoft 365 proficiency

Audio/video conferencing technologies

Remote access and VPN familiarity

Job description

We see the world differently at Capstone Investment Advisors. You will, too.

Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with a deep understanding of volatility. With approximately $11.1 billion of AUM and 333 employees (as of February 1, 2025), Capstone was formed in 2007 and is headquartered in New York with offices in London, Amsterdam, Milan, Los Angeles, Hong Kong, Stamford, Boston, Tokyo, Houston, and Maryland. Through strategic insight, market-leading expertise and advanced technology, we seek to anticipate and harness the complexities of world markets, creating unique opportunities for our clients, team and industry.

With our sophisticated, global client base, we recognize that our success is deeply connected to real people. For that reason, we take a human approach to everything we do, focusing largely on collaborative performance. Our workflow and process are built around the belief that by sharing ideas, we achieve greater outcomes. This gives you greater access to resources, direct exposure to senior leadership, and new opportunities to experiment and innovate.

The Team:

The Infrastructure team provides foundational technology, engineering, security, and support systems that power the innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems.

The ideal candidate is a self-starter, possesses exceptional problem-solving skills, a collaborative mentality, and an ability to bring innovative ideas to life. The role offers great exposure to the many and varied areas of the hedge fund.

Our future colleague has these skills:

• 3-5 years working experience, ideally in the financial sector, centered in trading of equity, credit, and derivative products.
• Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction.
• Excellent verbal and written communication skills.
• Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery.
• Experience using service management tools and best practices (ITIL, ITAM, ITSM)
• Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server)
• Experience with Active Directory and Entra ID Services
• Management of mobile devices (iOS/Android) in Intune
• Deep knowledge of Microsoft 365 and associated platforms
• Experience with audio/video conferencing and collaboration technologies
• Familiarity with remote access, VPN, and SASE tools.

Benefits and Compensation Information:

Our team is our most important asset and investment. We value and respect our colleagues and their well-being inside and outside the workplace and our culture reflects this. We offer a robust and competitive benefits program to ensure the well-being of our colleagues.

In addition to the base salary, this position may be eligible for performance-based incentives.

Some benefits included in this role are:

Training and development opportunities

Robust Wellness Resources: Physical, Mental and Financial

Time-Off, Retirement and Commuter Benefits

Gym Reimbursement and other Discounts

Equal Opportunity Employer:

Capstone is committed to creating an inclusive environment where we welcome people of different backgrounds. Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.

Interested in building your career at Capstone Investment Advisors? Get future opportunities sent straight to your email.

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