Desktop Support

Capstone Investment Advisors; Greater London; On-site; GBP 40,000 - 66,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Time-off

Retirement benefits

Commuter benefits

Gym reimbursements

Job summary

Capstone Investment Advisors, a global alternative investment management firm, is seeking a motivated infrastructure technologist to join its London team. You will provide exceptional service in a fast-paced, global environment and collaborate with professionals across the firm to deliver cutting-edge solutions.

The ideal candidate brings 3–5 years in financial services, strong communication, and hands-on experience with Windows, AD/Entra ID, Intune, Microsoft 365, VDI/AV collaboration, and

Qualifications

• 3–5 years in financial services, asset management or alternative investments.
• Service-oriented mindset with responsiveness, accountability and teamwork.
• Excellent spoken and written communication.
• Focus on task tracking, documentation, cross-training and information sharing.
• Experience with service management tools and ITIL/ITAM/ITSM.
• Proficiency with Windows OS (Windows 10/11, server).
• Experience with Active Directory and Entra ID.
• Management of mobile devices (iOS/Android) via Intune.
• Deep knowledge of Microsoft 365.
• Experience with audio/video conferencing and collaboration tech.
• Familiarity with remote access, VPN and SASE tools.

Responsibilities

• Provide exemplary customer service in a global environment.
• Deliver cutting-edge infrastructure solutions for Capstone.
• Collaborate with professionals across the firm to support services.
• Maintain documentation and improve service delivery through cross-training.
• Support security, devices, and collaboration technologies.

Skills

Service-minded

Communication

Problem solving

Teamwork

ITIL ITAM ITSM

Windows OS

Active Directory

Intune

Microsoft 365

Video conferencing

VPN/SASE

Tools

Intune

Active Directory

Windows OS

Microsoft 365

Video Conferencing

VPN/SASE

Job description

We see the world differently at Capstone Investment Advisors. You will, too.

Capstone is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with a deep understanding of volatility. With approximately $14.6 billion of AUM and 315 employees (as of September 1, 2026, Capstone was formed in 2007 and is headquartered in New York with offices in London, Amsterdam, Tokyo, California, Stamford, Boston, and Milan.

At Capstone, we constantly aim to expand our view of how WE SEE THE WORLD DIFFERENTLY® in order to create opportunity. Our commitment to provoking the evolution of asset management provides us with a perpetual hunger for knowledge that we believe drives the improvement of our particular approach to investment. We seek to harness the complexities of global derivatives markets with disciplined strategic insight, an experienced, accomplished team and advanced technology to create sustainable value. We’ve created a particular approach to investment that we believe drives continuous improvement and opportunities for our clients, team and industry.

The Team:

The Infrastructure team provides foundational technology, engineering, security, and support systems that power the innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems.

The ideal candidate is a self-starter, possesses exceptional problem-solving skills, a collaborative mentality, and an ability to bring innovative ideas to life. The role offers great exposure to the many and varied areas of the firm.

Our future colleague has these skills:

• 3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments.
• Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction.
• Excellent verbal and written communication skills.
• Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery.
• Experience using service management tools and best practices (ITIL, ITAM, ITSM)
• Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server)
• Experience with Active Directory and Entra ID Services
• Management of mobile devices (iOS/Android) in Intune
• Deep knowledge of Microsoft 365 and associated platforms
• Experience with audio/video conferencing and collaboration technologies
• Familiarity with remote access, VPN, and SASE tools.

Benefits and Compensation Information:

Our team is our most important asset and investment. We value and respect our colleagues and their well-being inside and outside the workplace and our culture reflects this. We offer a robust and competitive benefits program to ensure the well-being of our colleagues.

In addition to the base salary, this position may be eligible for performance-based incentives.

• Training and development opportunities
• Robust Wellness Resources: Physical, Mental and Financial
• Time-Off, Retirement and Commuter Benefits
• Gym Reimbursement and other Discounts

Equal Opportunity Employer:

Capstone is committed to creating an inclusive environment where we welcome people of different backgrounds. Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.