Desktop Specialist

University of Portsmouth; Portsmouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

The University of Portsmouth seeks a dedicated professional for the Digital Workplace Services team. This role involves managing endpoints, supporting systems, and collaborating across teams. With a hybrid working model, the position offers a competitive salary and generous benefits, including a pension scheme and flexible working policies. Join a prestigious institution committed to excellence and diversity.

Benefits

Competitive salary with incremental progression

Generous pension scheme

32–35 days leave plus bank holidays

Family-friendly policies

Staff discounts and loyalty schemes

Training and development programs

Gym memberships

Discounted learning opportunities

Startup mentoring

Wellbeing programmes

Qualifications

• Experience in managing Windows OS and security solutions.
• Familiarity with application packaging and software procurement.

Responsibilities

• Manage endpoints and provide daily support for University systems.
• Participate in project work and collaborate across teams.

Skills

Collaboration

Project Management

Technical Support

Tools

Windows OS

Anti-virus Software

Encryption Solutions

Virtual Desktops

Job description

The University of Portsmouth is a global employer of choice where exceptional people create, share, and apply knowledge that makes a difference.

About the University

Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.

Ambition, Responsibility, and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, where dedication to excellence is key. We value people, innovation, and achievement, encouraging our community to make their mark.

The Role

The Digital Workplace Services team plays a key role in providing services across the University. Responsibilities include managing endpoints such as Windows OS, anti-virus and encryption solutions, virtual desktops, application packaging/distribution, software procurement, and license management. The role involves supporting University systems daily using standard tools, participating in project work, and collaborating across teams within Enterprise Platform Services.

This position requires presence in Portsmouth a few days a week, with hybrid working arrangements available. It is a fixed-term appointment for 1 year.

Internal candidates may apply under the Secondment Policy, pending line manager approval. Please indicate approval in your application. Interviews are expected to be held on 5 June 2025.

For informal discussions, contact Amy Steel via email: [e-mail].

Employer Details

Employer: University of Portsmouth Academic Services Ltd (UASL)

Benefits

• Competitive salary with incremental progression
• Generous pension scheme
• Leave entitlement of 32–35 days plus bank holidays and Christmas closure
• Family-friendly policies supporting flexible working
• Staff discounts, loyalty schemes, car parking, and discounted public travel
• Training, development, and wellbeing programmes
• Recreation facilities, including gym memberships, campus food schemes, library access, and social activities
• Discounted learning opportunities
• Startup mentoring via Entrepreneurs in Residence program
• Additional benefits detailed on ‘My Reward and Benefits’

Additional Information

UKVI Statement: Ensure you have the right to work in the UK before applying. Employment is conditional upon proof of eligibility.

EDI Statement: We are committed to embedding equality, diversity, and inclusion (EDI). As an Athena SWAN, Race Equality Charter, Stonewall, and Disability Confident Employer, we welcome applications from diverse backgrounds. See our EDI Framework and objectives.

Please note early application is advised as this vacancy may close before the deadline.