Deskside Support Engineer

Randstad Technologies Recruitment; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT services provider is seeking an IT Support Analyst in Chelmsford to provide expert support across Windows 11, Microsoft 365, and Active Directory. You will deliver both remote and on-site support across the UK, making this role critical for the financial sector. Ideal candidates will have 4-5 years of technical support experience and a strong background in hardware and software support.

Qualifications

• Minimum of 4-5 years' experience in a technical support role.
• Strong technical background in Windows 11 and Office 365.
• Experience supporting a wide variety of hardware and mobile technologies.

Responsibilities

• Deliver hands-on Windows 11 support to users across the business.
• Troubleshoot and maintain hardware: laptops, desktops, printers.
• Manage Active Directory tasks including user accounts.
• Support users on Microsoft Office 365 applications.

Skills

Windows 11

Microsoft Office 365

Active Directory

Technical support

Tools

Hardware support

Financial applications

Job description

IT Support Analyst
Full-Time Permanent
Location: Chelmsford (Onsite)
Salary: 30,000 - 40,000 per annum

A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector. Based in Chelmsford, you will provide expert support across Windows 11, Microsoft 365, Active Directory, and a wide range of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed.

Key Responsibilities:

• Deliver hands-on Windows 11 support to users across the business

• Troubleshoot and maintain hardware: laptops, desktops, printers, IP telephony, scan stations, and mobile devices

• Manage Active Directory tasks including user accounts and group policies

• Support users on Microsoft Office 365 applications and tools

• Provide technical support for financial applications used by the client

• Offer responsive remote and on-site support nationwide

Requirements:

• Minimum of 4-5 years' experience in a technical support role

• Strong technical background in Windows 11, Office 365, and Active Directory

• Familiarity with financial systems support (desirable)

• Experience supporting a wide variety of hardware and mobile technologies

• Ability to provide support both remotely and on-site across UK locations

This is an urgent role supporting a key financial sector client.
The hiring manager is shortlisting for interviews immediately.
Please apply with your CV or contact visweswari . co .uk to learn more.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.