Desk Based Investigator

Solicitors Regulation Authority; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An independent regulatory body in Birmingham is seeking Desk Based Investigators to support complex investigations. Responsibilities include conducting interviews, drafting statements, and obtaining evidence. The ideal candidate will have experience in investigations and a strong customer service ethos. This hybrid role offers a supportive working environment and opportunities for career development.

Benefits

Generous flexible benefits package

Excellent defined contribution pension scheme

Additional 3% of annual salary after probation

Qualifications

• Experience of conducting respondent/suspect interviews.
• Experience of successfully working with high case holdings.
• Good customer service ethos with ability to provide high standards.
• Experience of working well under direction and autonomously.

Responsibilities

• Conducting both witness and respondent interviews remotely or onsite.
• Drafting witness statements to support complex investigations.
• Obtaining evidence from external stakeholders.

Skills

Conducting respondent/suspect interviews

Drafting witness statements

Customer service ethos

Working with high case holdings

Influencing stakeholders

Job description

Overview

Are you an individual with experience of conducting interviews, drafting witness statements and gathering evidence to support complex investigations? We are looking to recruit two Desk Based Investigators to join our Investigations directorate. This is a hybrid role based in our Birmingham office. Applications are welcome from a wide range of experience and expertise.

What will I be doing?

You will sit within the Investigations directorate to support and assist a team of Investigation Officers, who are at the forefront of investigating reports about misconduct. You will be responsible for a range of activities and your key tasks will include:

• Conducting both witness and respondent interviews either remotely or when required on-site across England and Wales.
• Draft witness statements and other communications to the highest standards of quality to support complex and/or technical investigations
• Obtaining evidence from external stakeholders by a variety of methods.

As part of your role, you will be expected to independently conduct interviews, draft witness statements and undertake other evidence gathering activities. You will need to be flexible and be able to work to competing priorities within defined timescales. Your primary focus will be on supporting Investigation Officers and taking direction from them on what is required from you. You will assist them to manage a varied caseload and support high priority investigations.

The team

We investigate reports and complaints about solicitors and others we regulate. These investigations arise from behaviour both within and outside of practice, will vary in length and complexity and we apply a range of factors to decide on what action we should take. Read more about our approach to enforcement here.

What’s in it for me?

• Protect the public and enforcing high professional standards.
• Showcase and develop your casework, legal and customer service expertise.
• Work collaboratively with other areas of our organisation and with external stakeholders.
• Enjoy a varied role; your workload and responsibilities will vary from case to case.

Please use the apply button at the bottom of the advert. You will be asked to upload a CV and show evidence of your skills and experience against the listed criteria. Your application will be assessed on your CV and the answers you provide in the application form. Answers to each criterion must be no more than 300 words.

Closing date of this advert is Monday 06 October 2025 at 9:00 am. Remote assessments are expected to take place on 10 and 13 October and remote interviews between 22 and 24 October.

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Experience and qualifications

• Experience of conducting respondent/suspect interviews and drafting witness statements to support complex and/or technical investigations
• Experience of successfully working with high case holdings, where ongoing review of priorities is required dependent on complexity and demands.
• Experience of influencing and constructively challenging internal and external stakeholders.
• Good customer service ethos with ability to provide high standards of customer service.
• Experience of working well under direction and autonomously and collaborating as part of a functional or cross functional team.

Applications and eligibility

• Applications are welcome from a wide range of experience and expertise, including:
• Legal profession
• Regulatory sector
• Investigation
• Law enforcement

Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.