Designer, Product & Service Development

BookTrust; Greater London, Leeds; Hybrid; GBP 40.000 - 45.000; Vollzeit

Zusammenfassung

BookTrust in the UK is seeking experienced Designers to lead product and service development as part of its Design and Innovation Team. You will apply human-centred design to online and offline products and services, keeping audiences at the heart of everything you do.

You will work across the design spectrum, leading discovery through prototyping and launch, collaborating with multi-disciplinary teams on initiatives such as Story Explorers or new educational offers for English as an additional

Qualifikationen

• Experience leading end-to-end design processes
• Ability to run user research and prototyping
• Collaborative, cross-functional team player

Jobbeschreibung

Designer, Product & Service Development DPSD0926

Location: Hybrid with minimum 8 office days per month in either London or Leeds office

Salary: £40,000 - £45,000

Application Deadline: Friday, October 30, 2026

BookTrust

BookTrust is the UK’s largest children’s reading charity. Our work is rooted in the belief that every child, especially those from low-income or vulnerable family backgrounds, deserves the chance to enjoy reading and all the lifelong benefits it brings. Reading is for all children. Our work focuses on children and families in greater need of our support. Reading can help children overcome inequalities before they deepen, giving them the best start in life.

Our work is deeply woven into the wider support system for children and families, enabling our partners to integrate reading support into their services. Together, we respond to local needs and reach families wherever they are, especially in communities where our support can make the greatest difference.

• We support 1.4 million children and families each year
• We work with over 19,200 settings across education, libraries, health, children’s social care and early help
• We have a network of over 34,000 partners delivering our programmes to change reading behaviours.

Job Summary

We are looking for experienced Designers to lead product and service development priorities as part of our growing and ambitious Design and Innovation Team.

As a Designer at BookTrust, you will apply human-centred design approaches to online and offline products/services, keeping our audiences at the heart of everything you do. You will work across the design spectrum; working at the front-end of design where you will lead discovery phases and identify opportunities, all the way through to prototyping and launching services/products and maintaining their continuous improvements.

We are looking for multiskilled designers who can run user research, spot opportunities for innovation or continuous improvement, develop prototypes, and support the launch of products/services. At this level, we are looking for Designers who can lead end-to-end design processes, are excellent collaborators, and are confident with the principles of design thinking and human centred design.

Previously, you may have held roles such as service designer, product designer, junior product owner/manager, or worked in innovation teams.

The successful candidates will work in multi-functional teams, drawing on the expertise across BookTrust to support the delivery of our shared organisational strategy. You could be involved in projects such as; leading the next phase of development for our Story Explorers programme, developing a new offer for children with English as an additional language, and/or new approaches to inspiring teachers to engage with BookTrust’s primary school resources.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team on [e-mail] to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Job Profile

Job Profile document