Designer

JD.COM; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading e-commerce company is seeking a creative Designer to support local campaigns with compelling visuals. The role involves designing digital and offline assets for retail events, email marketing, and social media, requiring a focus on brand consistency and collaboration with teams. Ideal candidates will have experience in graphic design with proficiency in Adobe Creative Suite, and thrive in a fast-paced environment.

Benefits

Competitive salary and benefits package

Health insurance

Pension plan

Performance bonuses

Qualifications

• Proven experience in graphic design, ideally in retail or eCommerce.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) required.
• Excellent attention to detail and ability to adapt quickly.

Responsibilities

• Design assets for local retail events across web, app, and offline formats.
• Produce visuals for email marketing campaigns and social media content.
• Work with marketing and merchandising teams to deliver high-impact visuals.

Skills

Graphic Design

Attention to Detail

Creative Problem Solving

Cross-functional Collaboration

Tools

Adobe Creative Suite

Figma

Canva

Job description

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading global technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Learn more about us:https://corporate.jd.com/

We’re looking for a Designer to support our local campaign efforts with compelling, on-brand visuals across digital and offline channels. This role is ideal for a creative who thrives in a fast-paced retail or eCommerce environment and can bring stories to life through engaging design.

Key Responsibilities:

• Design assets for local retail events across web, app, and offline formats.
• Produce visual content for email marketing campaigns (EDMs), aligning with campaign themes and promotional calendars.
• Create organic social media content that showcases key products, SKUs, and merchandising stories.
• Work closely with marketing and merchandising teams to understand campaign objectives and deliver high-impact visuals.
• Ensure all assets are on-brand, optimised for their respective platforms, and adapted for local market nuances.
• Manage multiple briefs simultaneously and deliver consistently high-quality work under tight deadlines.
• Contribute to creative brainstorming and maintain alignment with overall brand look and feel.

Qualifications:

• Proven experience in graphic design, ideally within retail, eCommerce, or consumer brands.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); Figma or Canva knowledge is a plus.
• Excellent attention to detail and the ability to adapt quickly to shifting priorities.
• Comfortable working cross-functionally.

What We Offer:

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.