Designate Team Leader - SPAR Castor Road

SPAR Ireland; Brixham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading convenience store chain is looking for a Designate Team Leader to enhance customer service and manage store operations in Brixham. The role involves leading the team during the Store Manager's absence and ensuring compliance with company standards. Ideal candidates will have strong leadership skills, a proven track record in retail, and a passion for community engagement. This position offers opportunities for career progression within a supportive environment.

Benefits

10% Discount on in-store purchases

5.6 weeks annual leave

Employee Assistance Programme

Company Pension Scheme

Career Progression Opportunities

Qualifications

• Proven Team Leader/Supervisory experience within the retail industry.
• Excellent customer service and communication skills.
• Ability to lead a team and achieve results.

Responsibilities

• Ensuring excellent customer service and store standards.
• Supporting recruitment and training of new team members.
• Keeping the store well stocked and presented.

Skills

Customer Service

Team Leadership

Organizational Skills

Communication

Relationship Building

Job description

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.

Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.

Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.

We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.

What can you expect from a career with us?

10% Discounton all in-store purchases – because you deserve to save while you shop!

Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.

Support When You Need It: Employee Assistance Programme:Access to Grocery Aid for support with any challenges you might face.

Secure Your Future: Company Pension Scheme:Available after just 3 months of service, helping you plan for a secure future.

Grow with Us: Career Progression Opportunities:From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.

About Brixham

Brixham, a charming coastal town in Devon, is renowned for its stunning beaches and tranquil atmosphere. The local SPAR shop on Castor Road is a community favourite, offering a wide range of groceries, fresh produce, and convenient services like an in-store bakery and lottery. Pop in and see why it’s a favourite among locals.

We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!

The Designate Team Leader Role

Our SPAR convenience stores are more than just a local shop, and we are proud to be at the heart of the community. As a Designate Team Leader (DTL) you’ll be a member of our management team, taking accountability when the Store Manager is out of the Store. You will be responsible for ensuring excellent customer service and store standards, by leading from the front.

The successful candidate must be flexible and able to cover holidays, absences, and periods when the Store Manager is away, as the role requires adaptability to business needs, including early morning starts from 6am and/or evening finishes up to 9pm, with a typical week involving 1–2 early shifts and 1–2 evening shifts.

Do you have?

• Proven Team Leader/Supervisory experience within the retail industry;

• Good organisational skills with the ability to prioritise effectively;

• Excellent customer service and communication skills;

• Ability to build trusted relationships with colleagues and customers;

• Ability to work positively and lead a team to achieve results.

You will be responsible for:

• Supporting the recruitment, induction and training of new team members;

• Being a positive role model to the team;

• Ensuring the store is safe for colleagues and customers;

• Keeping the store well stocked and presented;

• Supporting the successful running of the store.

You will be required to comply with all legislative requirements as well as all Company policies and procedures; ensuring the team do the same. This will include health and safety, food handling and age restricted sales.

To Apply:

If you think you’ve got the skills desired for this role you should apply online, attaching a copy of your CV.

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