Designate Store Manager - South East London/Kent

BT Group; Bromley; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join BT Group as a Retail Store Manager in Bromley, where you'll lead a vibrant team in delivering exceptional customer experiences and driving sales. With a competitive salary and numerous benefits, this role offers the opportunity to inspire and develop your team in a dynamic retail environment.

Benefits

Significant earning potential through commission

24/7 access to an online GP

Market-leading paid carer’s leave

Equalized family leave with 18 weeks full pay

Huge discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Proven experience in leading large teams.
• Strong communication skills.
• Ability to drive revenue and customer satisfaction.

Responsibilities

• Lead the team to achieve sales and customer experience objectives.
• Foster a high-performance culture focused on KPIs.
• Build relationships with customers and the community.

Skills

Leadership

Customer Service

Team Management

Coaching

Job description

Designate Store Manager - South East London/Kent

Posting Date: 6 May 2025

Function: EE Retail

Unit: Consumer

Location: Bromley: Glades (4978), Bromley, United Kingdom

Salary: £29,213 to £34,543 plus commission

Join Our Team as a Retail Store Manager!

Salary: £29,213 to £34,543 plus commission

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding results, a proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day-to-day, you'll lead your team to deliver individual and collective objectives, including driving revenue and providing excellent customer experiences. You’ll communicate with stakeholders across the business to ensure a clear strategy and support for your store. You will foster a high-performance culture focused on financial and behavioral KPIs, while capitalizing on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and memorable experiences. Bringing fresh ideas and building strong relationships with customers and the community will be key to building loyalty among first-time visitors.

What’s In It for You? Here are some of the benefits we offer at EE:

• Significant earning potential through commission, rewards, and incentives.
• 24/7 access to an online GP for you and your immediate family.
• Market-leading paid carer’s leave.
• Equalized family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.

We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to supporting you.

Join us and be part of a team where you can truly make a difference!