Designate Store Manager - Bromley Area

Marks and Spencer; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company seeks a Designate Store Manager for the Bromley Area. You will lead store operations, build high-performing teams, and drive digital initiatives. The ideal candidate has strong leadership skills and experience in managing large teams in a fast-paced retail environment. This role offers a chance to significantly impact store performance and customer satisfaction.

Qualifications

• Proven leader of large teams in fast-paced retail.
• Confident in commercial, visual, and operational areas.
• Strong planning and performance management skills.

Responsibilities

• Lead store operations, driving performance against P&L.
• Build a high-performance culture by coaching managers.
• Drive digital adoption and omnichannel capability.

Skills

Leadership

Team management

Operational performance

Customer service

Data-driven decision making

Job description

Summary

Designate Store Manager - Bromley Area

As a Store Manager, you'll own the full operation, leading with confidence, building high performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.

All the details

Store Manager

As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.

This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

What you\'ll do

• Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
• Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are

• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
• Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
• A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
• Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
• Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
• Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
• Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.