Designate Store Manager

HOLLAND AND BARRETT; City Of London; On-site; GBP 33,000 - 40,000; Full time

Job summary

A leading health and wellness retailer is seeking a Designate Store Manager to oversee multiple locations. This role requires strong leadership, excellent customer service, and the ability to meet financial targets. Candidates must have prior retail management experience and be passionate about health and wellness products. Join us to help empower customers to lead healthier lives.

Benefits

25% colleague discount

28 days annual leave

Qualifications

• Previous experience in retail management is essential.
• Strong communication and people management skills are required.
• Ability to handle fast-paced retail situations effectively.

Responsibilities

• Lead various stores and uphold world-class customer service.
• Drive financial performance and meet sales targets.
• Maintain compliance with health and safety regulations.

Skills

Retail management experience

Excellent communication skills

People management skills

Ability to work under pressure

Analytical skills for sales figures

Passion for wellness products

Computer-based training capability

Agility and flexibility

Job description

Job Type: Permanent

Regional Location: Maddox Street, Mayfair

Hours: 38.75 hours per week

Salary: Up to £39,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

The Role

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Designate Store Manager, you'll be an excellent leader and brand ambassador for Holland & Barrett. You'll be based at a designated location but will support a variety of stores across the region.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

This role presents an excellent opportunity to become part of our team, benefit from our structured onboarding programme, and showcase your potential to lead one of our stores in the near future.

The Person

To be successful, we'd like you to show us that you have:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

The Company

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.