designate general manager

wagamama; Sheffield; On-site; GBP 35,000 - 50,000; Full time

Job summary

Wagamama is seeking a General Manager to lead a high-performing restaurant team. You will be responsible for driving sales, inspiring team engagement, and ensuring operational excellence. The role provides various benefits, including bonuses, discounts, and extensive training opportunities, all while promoting a values-driven culture.

Benefits

Up to £8,000 a year bonus opportunity

Private medical insurance + pension scheme

Dedicated 6-week training programme

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Internal progression opportunities

28 days holiday

Access to wellness and financial wellbeing support

Qualifications

• Experienced hospitality general manager in a fast-paced environment.
• Strong communicator with the ability to lead and engage a team.
• Comfortable managing restaurant budgets and financial performance.

Responsibilities

• Drive sales and inspire the restaurant team.
• Ensure team development and engagement.
• Manage operational performance and team performance.

Skills

Leadership

Communication

Problem Solving

Team Management

Financial Understanding

Job description

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Position: General Manager at Wagamama

As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviours. You’ll be responsible for:

• Driving sales
• Inspiring your team to deliver a great guest experience, striving to exceed expectations
• The development and growth of your team, ensuring they are engaged, motivated, and delivering results

Benefits:

• Up to £8,000 a year bonus opportunity
• Private medical insurance + pension scheme
• Dedicated 6-week training programme
• £14 - £25 of free food allowance on every shift
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends
• Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
• 28 days holiday
• Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure
• Family-friendly policy | Expectant persons or those adopting a child receive 26 weeks full pay + 13 weeks half pay
• Financial wellbeing support | Access to loans repaid through your salary for 'strapped for cash' moments

What we look for:

• An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
• A strong communicator who has real conversations with consideration and care, ensuring your team feels heard and supported
• Experience in understanding the financial performance of a restaurant and identifying opportunities
• Experience managing a restaurant budget
• Comfortable managing team labour, reacting to changing demands where necessary
• A passionate leader experienced in managing team performance and development
• Someone who cares about creating an inclusive environment where the team feels respected and that they belong
• A forward-thinking problem solver, able to think on your feet and make quick decisions
• An individual who leads to inspire and engage their team to nourish and flourish in their role and career

The Wagamama Way:

Kaizen, meaning ‘good change’, is our core philosophy. It influences everything we do — from our food to how we think and work. We are committed to championing change in our communities and on the planet.

Celebrating difference, we’ve been acting differently for three decades. We value personality over perfection, welcoming everyone and their unique stories. We promise to have your back, working together to build trust and support, creating safe spaces for real conversations with open hearts and minds.

All we ask is for you to dish up what makes you different.