designate general manager

inploi; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading restaurant chain in London is seeking a General Manager to oversee operations and enhance guest experiences. You will create a positive culture for your team and ensure exceptional service. The ideal candidate will have strong leadership skills and the ability to thrive in a fast-paced environment. Benefits include a competitive bonus, discounts, and opportunities for personal growth.

Benefits

Up to £8,000 annual bonus

£200 a month to spend at Wagamama

50% off for friends and family

Free meals on shift

Private medical insurance

Early access to earned pay

Family-friendly policies

30% off at group brands

Qualifications

• Experience in a management role within the food industry.
• Ability to create positive team culture and guest experiences.
• Strong leadership and communication skills.

Responsibilities

• Create a welcoming environment for both staff and guests.
• Enhance customer loyalty through exceptional service.
• Mentor and celebrate the achievements of your team.
• Manage restaurant operations smoothly during peak times.
• Identify areas for improvement and implement changes.

Skills

Leadership

Team management

Customer service

Coaching

Problem-solving

Job description

general manager | full time

at wagamama, food is life. we care about where it comes from, how it’s made, and the people who make it happen. as general manager, you’ll be the beating heart of your restaurant. your vibe sets the tone. your energy brings the buzz. your leadership shapes the culture

what you'll be doing

• creating a place where your team feels safe, seen, and proud to show up

• turning first-timers into regulars with unforgettable guest experiences

• coaching, growing and and celebrating your team

• staying calm under pressure and keeping everything running smoothly, even when things get spicy

• thinking with a kaizen mindset, and constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with kindness, but know how to make impact

• believe great food brings people together

• care just as much about your team as your p+l

• want to grow a team, not just manage one

• love the rhythm of a busy service + keep the vibe high even when it’s full-on

what you’ll get

• a culture that backs your growth, wellbeing and individuality

• up to £8,000 annual bonus

• £200 a month to spend at wagamama outside of work

• 50% off for friends + family

• free meals on shift

• private medical insurance

• early access to earned pay with wagestream

• industry leading family friendly policies

• 30% off at our group brands (brunning & price pubs, barburrito + more)

in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

apply today

we’re proud to be a disability confident employer. nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our bench | food is the ultimate connector, and here everyone belongs