Designate Department Manager

TN United Kingdom; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company that values your ideas and contributions. In this role, you'll have the opportunity to manage your department, ensuring high customer service levels while fostering a collaborative team environment. With a commitment to diversity and inclusion, you'll be part of a supportive team that values wellness and offers a range of benefits, including a competitive salary and generous holiday allowances. This is a chance to grow your skills in a dynamic setting where your input can make a real difference.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Colleague Wellbeing Benefits

Qualifications

• Experience in customer service and team management.
• Ability to adapt to new technologies and working methods.

Responsibilities

• Run your department while maintaining high customer service levels.
• Motivate and engage your team to achieve departmental goals.

Skills

Customer Service

Team Motivation

Flexibility

Home Improvement Knowledge

Job description

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Job Overview

We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone.

What We Need

Positive, hands-on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends, and bank holidays. Most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

What’s In It for Me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies, helping us to continue to put diversity and inclusion at the heart of our business.

We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. These include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more! We also provide generous breaks to ensure you’re refreshed and able to perform at your best.

To support you during the application or interview process, please contact us for any recruitment adjustments.