Design & Records Trainer

GTC; Woolpit; Hybrid; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Pension up to 10%

33 days holiday

Hybrid working

Referral bonus £1000

Job summary

GTC (BUUK Infrastructure Group) is hiring a Design & Records Trainer in Woolpit. You will develop and deliver training for the Design Office staff, create materials, and support the training manager with ongoing improvement initiatives.

The role requires a recognised training qualification, skills in MS Word/Excel/PowerPoint, and experience in creating training materials aligned with industry standards. Hybrid work is possible and a strong focus on compliance and data security is essential.

Qualifications

• Have a recognised training qualification (e.g., TQUK Level 3)
• Experience creating training materials to QCF Level 3 standards
• Knowledge of current legislation, technical standards & design of multi-utility systems
• Awareness of safe design and operation in gas, water, electricity, and fibre networks
• Able to prepare company procedures reflecting industry practices

Responsibilities

• Develop training programmes and materials
• Assist in designing and expanding training strategies for the Design Office
• Deliver training and monitor trainee progress
• Create and revise e-learning packages as needed
• Maintain confidentiality of training records and generate reports
• Collaborate with team leaders to solve training problems
• Support system/databases to manage customer requirements for training

Skills

IT literacy

MS Word

Excel

PowerPoint

Organised

Time management

Attention to detail

Communication skills

Education

Recognised training qualification (e.g., TQUK Level 3)

Tools

CAD

GTC Portals

GIS Knowledge

Job description

Job Location: Woolpit

Additional Location Information:

Salary: Competitive

Contract type: Permanent

Posting End Date: 23/09/2026

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

GTC, part of the BUUK Infrastructure Group, are looking for Design & Records Trainer who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

Purpose of this role

To equip staff with the knowledge, practical skills, and motivation to carry out work-related tasks. To deliver training to the Design & Records Office Staff and to assist the Design & Records Training Manager with the ongoing, long term improvement of employees' skills, enabling them to fulfil their potential within the department. The Design & Records Trainer will provide multi utility design and technical support to the business and its partners.

Your Key Responsibilities Are

• Development Programmes.
• Assisting the Design & Records Development & Standards Manager with the design and expanding of the existing training and development program based on the needs of the Design Team and individuals, through job analysis and regular consultation with the Design Management Team.
• Assisting the Design & Records Development & Standards Manager with managing and delivering the training and development program and devising a training strategy for the Design Office.
• Understand e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages.
• Assisting with the creation of training materials for in-house courses.
• Amending and revising programs as necessary, to adapt to changes occurring in the work environment, changes in process and regulations as advised by the Design management team, and through continued evaluation of the training and development programs.
• Performance Tracking.
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with the Design & Records Development & Standards Manager.
• Ensuring that all the training requirements and development of individuals is confidential and only to be discussed with the Team Leader, Design Manager and/or Design & Records Development & Standards Manager.
• That all records are kept secure and maintained in accordance with business process.
• Undertake audits as determined by business need and collate data and reports in-line with current business requirements.
• Systems Development.
• Assisting the Design & Records Development & Standards Manager on testing new design systems and their roll out to the design staff.
• Assist in identifying the development and use of system/databases to manage customer requirements to facilitate all aspects of training.
• Collaborative Working.
• Helping Team Leaders and the Design Management Team solve specific training problems, either on a one-to-one basis or in groups.
• Working in a team to produce programs that are satisfactory to all relevant parties in the Design Office, such as line managers and senior managers.
• Maintaining a professional attitude.
• To undertake other administrative tasks as reasonably requested by the Design & Records Development & Standards Manager.

Qualifications

• Recognised training qualification, such as TQUK Level 3 or equivalent.

Experience/Knowledge

• Have experience in developing training materials to QCF Level 3 Education and Training standard.
• Have a working knowledge of current Legislation, Technical Standards & Specifications, Codes of Practice and Recommendations, relating to the design of Multi Utility Systems and the requirements for the technical records.
• Be aware of the safe design and operational management in the flow of gas and water and the transmission of electricity as identified in Company procedures.
• As well as the safe design and operation of fibre networks.
• Be capable of preparing Company procedures to reflect legislative and industry practices.

Abilities/Skills

• IT literacy with proficiency in MS Word, Excel, and PowerPoint.
• Highly organised.
• Ability to manage workload and ensure deadlines are met.
• Resilient.
• Attention to detail.
• Ability to multi-task.
• Remains calm under pressure.
• Excellent communication skills- verbal, written and numerate.

Desirable

• Be qualified as an Engineering Technician registered with an appropriate engineering institution or working towards registration, and have maintained a competence portfolio of own skills, training, and experience.
• The incumbent should have general knowledge of utility networks.
• Use of GTC Portals and CAD experience.
• GIS Knowledge.

What Can You Expect From Us

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.
• BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

#GTC

What's the best thing about BUUK?

We asked our people.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

We all matter.

Find Out About Our Supportive Culture.

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.