Design Operations Manager

ZipRecruiter; Salford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment platform is seeking a Design Operations Manager to enhance operational effectiveness within their Accessibility team in a hybrid setup from Salford or London. This 6-month contract offers a daily rate of £500, focusing on driving team maturity, managing multiple workstreams, and ensuring inclusive practices across digital experiences. Candidates should possess a strong background in DesignOps and be familiar with tools such as Smartsheet and Jira.

Qualifications

• Proven experience in DesignOps, Programme Management, or Operations in design/accessibility teams.
• Deep understanding of operational frameworks and maturity models.
• Skilled in managing multiple workstreams simultaneously.

Responsibilities

• Drive operational maturity and team enablement.
• Facilitate retrospectives and daily stand-ups.
• Oversee task workflows and ensure cross-functional collaboration.

Skills

DesignOps experience

Programme Management

Operational frameworks

Delivery rituals

Continuous improvement methods

Communication skills

Facilitation skills

Stakeholder alignment

Tools

Smartsheet

Jira

Miro

Figma

Slack

Confluence

Job description

Job Description

Design Operations Manager
London/Salford (hybrid) | 6-months | £500 per day via umbrella

One of our public sector clients is looking for a Design Operations Manager to join their Accessibility team and help deliver inclusive, high-impact digital experiences at scale.

In this role, you'll drive operational maturity and team enablement - embedding frameworks, rituals, and systems that support alignment, clarity, and performance. You'll facilitate retrospectives, lead daily stand-ups, manage planning cycles, and ensure all team ceremonies are inclusive, accessible, and effective.

You'll also own day-to-day delivery management: overseeing task workflows, surfacing risks, and ensuring cross-functional collaboration with teams like product, content, and legal. Partnering closely with accessibility leadership, you'll help track OKRs, prioritise strategic initiatives, and report progress across multiple stakeholders.

Key Skills & Experience:

• Proven experience in DesignOps, Programme Management, or Operations within digital, design, or accessibility teams.
• Deep understanding of operational frameworks, maturity models, delivery rituals, and continuous improvement methods.
• Skilled in tools like Smartsheet, Jira, Miro, Figma, Slack, and Confluence.
• Experienced in OKR tracking, strategic planning, and managing multiple workstreams simultaneously.
• Excellent communication and facilitation skills - able to lead meetings, align stakeholders, and clearly synthesise complex information.
• Comfortable working with legal and procurement teams to support third-party contracting and delivery.

Nice to Have:

• Experience in accessibility, inclusive design, or digital .
• Understanding of WCAG standards or agency/vendor management.

This is a 6-month contract working hybrid from either Salford or London (1-2 days onsite per week). Day rate circa £500 paid via umbrella company.

Apply today to be considered!

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.