Design Lead (12 Month FTC/Secondment)

Lloyds Banking Group; City of Edinburgh; In loco; GBP 78.000 - 92.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous pension contribution (up to 5

Annual performance-related bonus

Share schemes (free shares)

Discounted shopping

30 days holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Descrizione del lavoro

Lloyds Bank plc in Edinburgh seeks a Design Lead to head one of our experience design teams, shaping the design of Lloyds Wealth from inception. You’ll build a diverse team of designers and researchers, collaborating with product owners, journey managers, brands, and engineers to prioritise, test and ship high-quality experiences.

You’ll lead by example, drive design thinking across the service journey, and contribute hands-on to needs definition, journey mapping, and storytelling using Figma.

Competenze

• Ideally, at least 7-9 years of relevant experience design experience as an individual contributor/lead designer.
• Approximately 2-3 years or more experience as a people leader, with responsibilities in hiring, people development, performance management and design management.
• A portfolio of work evidencing skilful application of design methods that led to experience and behaviour changes delivering outcomes for business and customers.
• Worked in the financial sector, and understand ethics, inclusion, risks, policies, control and compliance when designing services.
• A passion and interest for designing financial services and user experiences.
• Innovative approach to problem solving and ability to bring others on the journey.
• Exceptional communication skills and ability to present to senior, technical and non-technical audiences.
• Experience designing wealth advisory services would be ideal.

Mansioni

• Lead a design squad owning relationships with Senior and Lab Product owners.
• Work effectively within agile teams to uncover priorities, visualise outcomes, and deliver epics and features.
• Provide thought leadership with respect to the Experience Design crafts.
• Facilitate workshops with internal customers to understand context, needs and risks.
• Communicate with colleagues to manage expectations and incorporate multiple perspectives when defining solutions.
• Research and document current-state services and articulate future-state designs.
• Mentor colleagues to develop their design capabilities and careers.

Conoscenze

Experience design

People leadership

Communication skills

Agile teamwork

Design thinking

Descrizione del lavoro

End Date Monday 14 September 2026 Salary Range £78,098 - £91,880 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description

JOB TITLE

Design Lead (12 Month FTC/Secondment)

LOCATION

Edinburgh

Salary

£78,098 - £91,880

HOURS

Full-Time

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

About this opportunity

We’re looking for a dynamic experience design leader to lead one of our experience design teams in Edinburgh. You’ll be responsible for the design of our new financial advice service – Lloyds Wealth from the start, working across the entire service journey, crafting quality experiences for customers, financial advisors and colleagues. As a Design Lead, you’ll set up and build a team of designers, and researchers from unique background. You and your team will partner closely within a cross functional team of product owners, customer journey managers, brands and marketing managers, legal and compliance experts, and engineers to prioritise, shape, test and ship experience. You’ll be a people leader and a subject matter expert in design thinking methods, using evidence-based design to influence collaborators and deliver outcomes for customers and the business. You’ll also enjoy getting into the work - contributing to all aspects of service and digital product design – from needs definition, journey mapping, blueprinting and storytelling to working in Figma to deliver quality interfaces.

As a Design Lead, it’s be your role to:

• Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and deliver epics and features.
• Lead a design squad owning relationships with Senior and Lab Product owners.
• Provide thought leadership with respect to the Experience Design crafts.
• Facilitate workshops and discussions with internal customers, making sure the business context, needs and risks are properly understood, and that key decisions are well informed.
• Communicating with colleagues and internal customers to manage expectations and incorporate multiple perspectives when defining solutions.
• Research and documenting current-state services and experiences and communicate future-state of services.
• Lead others to make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints.
• Take ownership for your own and others’ development and help them to succeed through coaching and mentoring.

What you’ll have

• Ideally, at least 7-9 years of relevant experience design experience as an individual contributor/lead designer.
• Approximately 2-3 years or more experience as a people leader, with responsibilities in hiring, people development, performance management and design management.
• A portfolio of work that evidence skilful application of design methods and procedures that led to experience and behaviour changes that delivered outcomes business and customers.
• Worked in the financial sector, and understand the ethics, inclusion, risks, policies, control and compliance requirements when designing services.
• A passion and interest for designing financial services and user experiences.
• You’ll ideally have An innovative approach to problem solving, and the skill to bring others on the journey with them and encourage their input.
• Exceptional communication skills and prowess in effectively communicating ideas, issues, and implications to senior, technical and non - technical audiences.
• Experience designing wealth advisory services will be ideal.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.