Deputy Ward Manager - Hill Crest Ward

Herefordshire and Worcestershire Health and Care NHS Trust

This job is now closed

Job summary

A new and exciting development opportunity has arisen for an ambitious, well-motivated individual to join the leadership team on Hillcrest ward. This is a highly valued, rewarding, and challenging role with opportunities to improve the delivery of inpatient services.

Hillcrest ward is an acute Mental Health Ward situated in Redditch and provides inpatient services across Worcestershire. It is a vital service for supporting those with mental health difficulties of varying complexities. The ward is supported by an established Medical team who will continue to support the wider MDT.

Hillcrest ward has a number of projects focusing on clinical leadership, operational management and strategic planning which will offer many opportunities for professional development. The ward has and continues to have ongoing environmental works which enhance the patient experience, ward safety and therapeutic facilitation.

What really excites us is that in the next 12 months the ward will move from its current stand-alone site in Redditch, to a newly refurbished purpose-built acute ward on the Elgar site in Worcester (please make sure you are able to work in Worcester before applying for this role in Redditch!). Here there will be 3 wards in total, allowing us to further our offer of safe, sustainable, and quality therapeutic mental health care to our patients.

Main duties of the job

Opportunities to transition from one ward to another do not come up very often in the career of health professionals and we would love you to be part of that experience with us helping us to shape a culture of care we are proud of in a new setting.

The role will include a combination of clinical and operational duties which will support the maintenance of quality and standards for patient experiences. The role will consist of a strong staff focus, inclusive of HR Processes, rostering and the facilitation of staff Appraisals.

The role will include clinical shifts and management shifts and duties will include:

• Maintaining high standards of patient care ensuring all patients' individuality, dignity and privacy is maintained.
• Providing key leadership for the management of day-to-day duties and patient-facing care.
• Completing operational duties such as the Health roster, providing line management supervision and completing staff appraisals to ensure developmental opportunities are captured.
• Ensuring that each patient receives an individual clinical assessment which is the subject of a regularly updated care plan that, wherever practicable, is formulated in conjunction with the patient.
• Ensuring that information regarding patients' needs and progress are communicated promptly and accurately to their relatives and carers having due regard for confidentiality.
• Maintaining high standards of patient care ensuring all patients' individuality, dignity and privacy is maintained at all times.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. It's why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
• Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
• Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

• Experience in a qualified position preferably gained in more than one area
• Management of staff of varying professions

Skills & Abilities

• Able to deal with a range of people in difficult and complex situations
• Able to pass on information in a timely and coherent manner, whilst maintaining confidentiality
• Ability to prioritise problems and use clinical judgment to deal with them
• Skilled in dealing with psychiatric emergencies

Additional criteria

• Be a strong leader by demonstrating a consistency and honesty in your approach to a variety of situations and people
• Able to meet the travel requirements of the post

Qualifications

• Registered with the appropriate professional body
• Registered Mental Nurse (RMN), Registered Nurse (Mental) (RN(M)), or Occupational Therapist (OT)
• Evidence of continuous skills and knowledge updating (Personal Portfolio)
• Training in Leadership and Management

Knowledge

• Knowledge of and the ability to apply the principles of the NMC/HCPC
• Evidence of recent clinical update or training relevant to the post
• Knowledge of national trends in mental health care
• Promote people's equality, diversity and rights
• Knowledge of the ageing process and related mental and physical health problems
• Understand the roles and functions of the Crisis Resolution, Home Treatment, Assertive Outreach and Community Mental Health teams, and liaise with them appropriately
• To be in receipt of regular clinical supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.