Deputy Team Manager (Temporary Accommodation)

Old Moat; Little Hulton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Old Moat is seeking a dedicated professional to improve housing services for vulnerable residents in Manchester. The successful candidate will manage data, lead project evaluations, and collaborate with stakeholders to enhance community support and service delivery in a thriving local council environment.

Benefits

Generous holiday allowance

Local government pension scheme

Enhanced parental leave

Access to various discounts

Opportunities for professional development

Three days of volunteering leave

Qualifications

• Significant understanding of homelessness and its impacts.
• Solution-focused and innovative in service delivery.
• Competent data manager with effective performance management skills.

Responsibilities

• Ensure positive outcomes for residents by coordinating services.
• Lead on evaluation and service development.
• Support team leadership through advice and supervision.

Skills

Knowledge of Homelessness

Analytical Skills

Data Management

Job description

About The Role

Working Hours:35 Hours Per Week

Contract Type:Full-Time, Permanent

Additional Payments: Essential Car Allowance

Closing Date: 31 July 2025

Closing time: 11.59pm

Interview Method: Face to Face

This role is subject to -

2 References - where possible we require 3 years' history.

Essential Car Documentation- This post is a designatedEssential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

The role holder will ensure the provision of appropriate and co-ordinated services to ensure positive outcomes for Manchester residents.The role will work collaboratively with other agencies and stakeholders to establish common goals to achieve joint objectives to plan and deliver services to meet the needs of individuals.The role holder will lead on the evaluation and development of their service and will have an active involvement in the research and evaluation functions of the team to ensure the best possible outcomes for individuals and their families.The role holder will support the leadership of the team and service through the provision of advice and supervision to colleagues, contributing to the ongoing development of staff, students and trainees.

If you're successful, you'll join a team of housing professionals and drive the continuing development and effective delivery of the team/function, creating service plans and team priorities and agreeing and monitoring performance objectives to ensure the delivery of rehousing to homeless vulnerable individuals and their families.

For an informal discussion, please contact the hiring manager, Gaynor Howe, at 0790879950 and [e-mail] to arrange a convenient time to discuss the role.

About the Candidate

The role holder must have a working knowledge and significant understanding of homelessness, and the impacts of this for the city. The role holder will be committed to the prevention of homelessness, reducing the time spent as homeless for all clients/households and delivering improved outcomes for all homeless applicants.

The role holder will be solution focussed, analytical and innovative in their approach to improving temporary accommodation allocation systems and processes to ensure efficient service delivery.

The role holder will be a competent data manager with a strong grasp of effective performance management for their service area, able to monitor, evaluate, review and present data as required to senior management and peers, and use data to take informed action to constantly improve services.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension- You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of ourcareers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the minimumshortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

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