Deputy Team Manager

Surrey County Council; Aylesbury; Hybrid; GBP 52,000 - 60,000; Full time

Job summary

A leading local authority seeks a Deputy Team Manager for its Trading Standards Senior Management Team in Aylesbury. The successful candidate will manage officers, oversee legal matters, and engage with various stakeholders to enhance community services. This role offers a starting salary of £52,047 per annum along with comprehensive benefits including extensive leave options and a positive work environment.

Benefits

26 days' holiday

Employee Assistance Programme

Lifestyle discounts

2 paid volunteering days

Learning and development hub access

Qualifications

• Specialist knowledge in Trading Standards matters including investigations.
• Proven ability to manage and coach staff effectively.
• Willful to travel around the county.

Responsibilities

• Manage a team of officers and take lead on legal matters.
• Respond to Freedom of Information Requests and formal complaints.
• Build and sustain partnerships with agencies and local authorities.

Skills

Team Management

Conflict Resolution

Legal Expertise

Education

Trading Standards Professional Qualification

Job description

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Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £52,047 per annum, based on a 36 hour working week.

This is an opportunity to join our Trading Standards Senior Management Team as a Deputy Team Manager. You will be based in Aylesbury or Reigate and will be expected to attend the office 2 days per week.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

As a Deputy Team Manager, you will manage a team of officers and take a lead in legal matters for the service; including the Enforcement Policy, Regulation of Investigatory Powers Act Policy and our authorisations. You will have responsibility for responding to Freedom of Information Requests and formal complaints.

You will provide support to the Senior Appropriate Officer, as required by the National Crime Agency for Proceeds of Crime Act matters and will deputise when appropriate for the Trading Standards Manager. As part of the team, you will have a key role to play in building and sustaining relevant partnerships, e.g with other agencies, businesses, local authorities and other Council services.

Shortlisting Criteria

To be shortlisted to interview for this position your application will clearly evidence:

• Specialist knowledge and experience of Trading Standards matters including investigations and providing advice
• A Trading Standards professional qualification
• A proven ability to effectively manage and coach staff
• An ability to confidently engage in difficult and complex conversations with a variety of audiences
• Experience of de-escalating conflict and difficult situations

The role holder will need to have the willingness and ability to travel around the county to meet the demands of the role. Satisfactory DBS clearance is also required for this role.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

If you would like to discuss this role please contact Gina Green on 07779 091902 or at [e-mail] .

This advert closes at 23:59 on is 7th July 2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Files to download

• Deputy Team Manager - Job Description (PDF)

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