Deputy Supported Housing Manager

YMCA DownsLink Group; Worthing; On-site; GBP 28,000 - 35,000; Full time

Job summary

YMCA DownsLink Group seeks a Deputy Supported Housing Manager for their Worthing Foyer, a supported accommodation project for young people. The role involves managing operations, supporting team members, and ensuring compliance with housing regulations. Ideal candidates will have previous experience in supported housing and effective leadership skills.

Qualifications

• Experience in supported housing or similar services.
• Knowledge of Regulator of Social Housing (RSH) and Ofsted.
• Experience in managing safeguarding procedures.

Responsibilities

• Manage daily operations and service provision for residents.
• Lead and develop team members in delivering support.
• Participate in the on-call rota for management support.

Skills

Communication

Leadership

Problem Solving

Job description

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of ‘on-call rota’

Our missionis to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for aDeputySupported Housing Managerto join our team at Worthing Foyer.

Worthing Foyer is a 29-bed medium-low supported accommodation for young people between the ages of 16-25 that is staffed 24/7. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Worthing, the project has strong links with and contributes to the local community.

In deliveringthe role, you will report to the Supported Housing Manager and be responsible for:

Service Provision:Supporting the Supported Housing Manager with the daily operations of the services so that theymeetthe requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.

Leadership andPeople Management:Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuringthe team is adequately trained and empowered to work effectively and creatively with our young peopleto enable them to achievetheir aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General:Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. ReflectPsychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team.You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.

If you would like any further information or an informal discussion about this post, please contact [e-mail]. Should you require any assistance with our application process, please email us [e-mail]

CLOSING DATE: 27 July 2025 at midnight.

Successful candidates will already have the right to live and work in the UK without restrictions.We are unable to offer visa sponsorship for this role.

An inclusive workplaceWe are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

AccessibilityIf you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.Successful applicantsare required to undertake an Enhanced DBS (including theChildren’s and Adults’ barred lists)check, along with a reference and background check carried out by a third-party service provider.