Deputy Store Manager (Part time) - Glasgow Airport - Accessorize

Monsoon; Glasgow; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Staff discount up to 50%

Seasonal uniform allowance

Free airport parking

Pension & life assurance

Employee benefits platform

Long service rewards

Birthday day off

Refer a Friend scheme

Job summary

Accessorize Glasgow Airport is seeking a Deputy Store Manager to lead a busy airport store, delivering memorable customer experiences and driving sales while upholding brand standards.

Based at Glasgow Airport, you will mentor the team, manage shifts, and ensure high standards of visual merchandising and store operations in a fast-paced travel retail environment.

If you thrive in a customer-focused role and enjoy developing people, we'd love to hear from you.

Qualifications

• Experience in an assistant manager, supervisor or key holder role.
• Ability to lead by example and inspire teams to deliver exceptional service.
• Strong communication skills with customers and colleagues.
• Flexible attitude; retail is fast-paced and varied, especially in airports.
• Proactive approach to driving sales and visual standards.

Responsibilities

• Lead by example, delivering outstanding customer service to travellers.
• Drive sales by identifying opportunities and coaching the team.
• Maintain high visual merchandising standards across the store.
• Support daily planning and adapt to airport environment demands.
• Coach and develop colleagues to grow in their roles.
• Welcome new starters and foster inclusive team culture.
• Utilise in-store systems to support service and operations.

Skills

Leadership

Customer service

Store operations

Communication

Team motivation

Flexibility

POS system

Tools

POS system

Job description

Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"? If so, now's your chance to join a first-class fashion brand.

Accessorize Glasgow Airport is looking for an enthusiastic and customer-focused Deputy Store Manager to join our team and create memorable customer experiences.

For over 30 years, Accessorize airport stores have been the go-to destination for holidaymakers looking for those perfect finishing touches before take-off.

From jewellery and hair accessories to handbags, travel essentials and seasonal must-haves, our collections are designed in-house at our Notting Hill studio or ethically sourced from around the world before arriving in our stores.

In this role you will:

• Lead by example in delivering exceptional customer service, creating memorable shopping experiences for every customer before they travel
• Drive sales performance by identifying opportunities, promoting add-on purchases, and inspiring the team to maximise every customer interaction
• Ensure the store looks fabulous through your visual merchandising expertise, maintaining high standards at all times
• Help deliver a smooth and efficient operation by effectively managing priorities, supporting daily planning, and adapting to the demands of a busy airport environment
• Coach, motivate and guide the team to build confidence, strengthen product knowledge and ensure every customer enjoys a seamless shopping journey
• Welcome new starters, foster an inclusive and positive team culture, and support colleagues to develop and grow in their roles
• Use in-store systems confidently to support excellent customer service and efficient store operations (don't worry, we'll train you)

What are we looking for in you?

• Experience within an assistant manager,supervisor or key holding role (preferably within travel retail)
• Confidence to lead by example & inspire your team to deliver exceptional service
• The type of leadership capability that allows you to take ownership of store standards & make Accessorize a great place for all who work & shop with us
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• The ability to communicate openly and effectively with your team and customers
• Someone who is flexible - Retail is exciting - No two days are the same!

Your Working Hours

You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key. You may also be asked to support neighbouring stores and wider teams when required.

We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us - we'll always do our best to accommodate where possible.

What's in it for you?

We believe in rewarding our colleagues and offering benefits that make a difference:

• Competitive salary plus an additional unsocial hours premium for shifts worked between midnight and 6am
• Company Bonus Scheme – rewarding you for helping deliver great results
• Generous staff discount of up to 50% across our collections
• Seasonal Uniform Allowance – showcase your favourite Accessorize styles while you work
• Free airport parking for full-time colleagues
• Pension scheme, life assurance and other core benefits
• Access to our benefits platform offering discounts, wellbeing support, financial guidance and much more
• Long service recognition and rewards
• Holiday entitlement, plus an additional day off to celebrate your birthday
• Refer a Friend Scheme – earn a bonus when you successfully introduce new colleagues to the business

Ready to join our journey?

If you'd love to be part of a brand that helps customers start their travels in style, we'd love to hear from you.

Important Information

This role is based at Glasgow Airport. Due to airport security requirements, all applicants must:

• Be aged 18 years or over
• Be able to work a variety of shifts across the airport's operating hours (3.45am to 8pm)
• Be eligible to complete and pass the required pre-employment checks

As part of the recruitment process, successful candidates will be required to complete:

• A Basic Criminal Record Check (CRC)
• A DBS check
• Airport security clearance checks
• Verification of a full five-year employment, education and/or activity history prior to employment