Deputy Store Manager — Lead and Elevate Store Performance

B&M Retail; Colchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Store discount

Colleague discounts across retailers

Hospitality discounts

Job summary

B&M Retail in Colchester is seeking a Deputy Store Manager to support leadership of the store, drive performance and coach the team on a busy retail floor. You will back the Store Manager, manage day-to-day operations and step in during their absence, ensuring excellent customer service and high standards.

As a hands-on leader, you’ll work across days, evenings, weekends and holidays to keep the store running smoothly and to develop a high-performing team for long-term career progression.

Qualifications

• Experience managing a fast-paced retail or high turnover environment.
• Strong team player with the confidence to lead.
• Passion for coaching and developing others.
• Pride in delivering a great customer experience and high standards.

Responsibilities

• Support the Store Manager in driving sales, performance and store standards.
• Take ownership of the shop floor, leading by example every day.
• Step up to run the store in the Store Manager's absence.
• Lead, coach and motivate your team to deliver their best.
• Drive KPIs and identify opportunities to improve performance.

Skills

Retail leadership

Team coaching

Customer experience

KPI focus

Store operations

Job description

B&M Retail in Colchester is seeking a Deputy Store Manager to support leadership of the store, drive performance and coach the team on a busy retail floor. You will back the Store Manager, manage day-to-day operations and step in during their absence, ensuring excellent customer service and high standards.

As a hands-on leader, you’ll work across days, evenings, weekends and holidays to keep the store running smoothly and to develop a high-performing team for long-term career progression.