Deputy Store Manager

C2 Recruitment Ltd; Oxford; On-site; GBP 27,000 - 29,000; Full time

Job summary

Join a leading charity retailer in Oxford as a Deputy Store Manager. In this impactful role, you will lead a team and ensure the successful operation of the store, making a difference in the community while developing your leadership skills. With a competitive salary and supportive team culture, this position offers both professional growth and the chance to contribute to meaningful change.

Benefits

Purpose-driven work environment

Focus on community and sustainability

Leadership development opportunities

Competitive salary

Supportive team culture

Qualifications

• Previous retail leadership/supervisory experience.
• Strong customer focus and leadership skills.
• Excellent communication, organisation, and time management.

Responsibilities

• Support the Store Manager in all areas of store operations.
• Lead and inspire a team of volunteers to deliver excellent customer service.
• Oversee shop floor standards and health and safety checks.

Skills

Leadership

Customer Service

Communication

Time Management

Organisation

Job description

Deputy Store Manager - Charity Retail Superstore

Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)

Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.

A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation.This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store.You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.

Key Responsibilities:

• Support the Store Manager in all areas of store operations and deputise in their absence
• Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
• Oversee shop floor standards, health and safety checks and day-to-day operational excellence
• Support stock control and ensure smooth coordination with the collections and deliveries team
• Contribute to financial performance through accurate till procedures and cost controls
• Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values
• Work collaboratively across the wider retail and support team

About You:

Essential:

• Previous retail leadership/supervisory experience and a strong customer focus
• Strong leadership and delegation skills
• Excellent communication, organisation and time management
• Ability to work weekends on a rota basis

Desirable:

• Retail management experience in charity or second-hand retail
• Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
• Experience supervising volunteers
• First Aid or Health and Safety qualifications
• Passion for sustainability and social impact

Why Apply?

• Join a purpose-driven organisation making a difference in Oxfordshire
• Work in a values-led environment with a focus on community, inclusion and sustainability
• Help transform lives while developing your own leadership career
• Competitive salary and supportive team culture

Ready to step into a meaningful retail management role?

Apply today and be part of something bigger.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering