Deputy Store Manager

Newlife the Charity for Disabled Children; Newport; On-site; GBP 27,000; Full time

Job summary

Newlife the Charity for Disabled Children is seeking a Deputy Store Manager in Newport. The ideal candidate will be results-driven, with a strong retail management background, to enhance sales and support charitable initiatives. This role involves team management, customer service excellence, and creative merchandising. Experience in retail management is essential.

Benefits

28 days annual leave

Health Cash Plan Membership

Store Discount

Pension Scheme Membership

Qualifications

• Previous retail management experience required.
• Ability to work alongside Store Manager and team.

Responsibilities

• Drive sales to support disabled children and families.
• Manage both paid employees and volunteers.
• Ensure delivery of excellent customer service.

Skills

Commercially minded

People-oriented

Customer service

Retail management

Creative merchandising

Results-driven

Job description

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Deputy Store Manager

Location: Newport

Salary: £26,032 per annum

Hours: 37.5 (5 in 7 days - Sunday to Saturday)

Benefits: 28 days annual leave (increases with length of service)

Health Cash Plan Membership

Store Discount

Pension Scheme Membership

As one of the UK's leading charities providing essential specialist equipment to disabled and terminally ill children, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen. Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information - as well as a listening ear. Our campaigns help to give disabled children and their families a voice, even being instrumental in changing laws to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing a means for career development.

We are not like any other charity. All the stock in our stores is new, donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.

The opportunity

This is an exciting opportunity for an experienced Deputy Store Manager / Team Leader looking for their next progression, to make a real difference.

We are not like any other charity. All stock in our stores is new and donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want designer and high street products at discount prices.

The Deputy Store Manager role in Newlife is unique, it allows you to create the extraordinary, by driving sales in your store to, in turn generate money to support Disabled Children and their families. No two days are the same and due to the nature of the business, the product type can quickly change so you have to be a fast thinker and swift on your feet to change the layout and merchandising to drive sales.

The organisation culture is based on a clear Mission, Vision and Values (MVV) which you will drive throughout your team, by role modelling the behaviours at all times. We expect the Deputy Store Manager to take personal ownership for developing and supporting the culture in their store which is reflective of the MVV. As an experienced retail manager, you will be motivated by results and have the drive for continuous improvement. In return, we can offer the environment for you to be your best and realise your potential.

What we are looking for:

You must be commercially minded; people orientated and deliver operational excellence, putting the customer at the centre of everything.

You will need to have previous retail management experience and be able to work alongside and operate effectively with the Store Manager and store team. You will maximise retail sales and profit through the effective day to day management of a sales team that will be made up of both paid employees and volunteers, live and breathe KPI's, use your creative skills and imagination to merchandise the product to a high standard, ensuring the delivery of excellent customer service.

You will also need to be flexible in your approach to work to cover additional hours where required and be willing to cover at other Newlife stores on occasion to meet needs of the business.