Deputy Store Manager

Zachary Daniels; Diss; On-site; GBP 35,000; Full time

Job summary

Join a rapidly growing retail business as an Assistant Manager, where your passion for service and standards will drive success. In this role, you will oversee daily operations, manage a strong team, and focus on achieving key performance indicators while ensuring exceptional customer service. This innovative firm is known for its value-for-money and commitment to excellence, providing a dynamic environment for motivated individuals who thrive in fast-paced settings. If you are ready to take your career to the next level and make a significant impact, this opportunity is perfect for you.

Qualifications

• Proven track record in fast-paced retail environments.
• High level of operational and leadership skills required.

Responsibilities

• Manage day-to-day department operations and act as Duty Manager.
• Ensure exceptional customer service and compliance with standards.

Skills

Operational Skills

Leadership Skills

Planning Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Customer Service Orientation

Target-Driven

Motivation

Job description

This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Assistant Manager Diss | Big Box Store | Up to £35,000

If you thrive on pace, people, processes, and passion, then drive your career forward with this rapidly growing retail business. We are looking for an Assistant Manager to join a store and be at the forefront of their success in a big store where you will drive service and standards at all times.

Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage, and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit, and standards and compliance.

Responsibilities:

• Managing the day-to-day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPIs
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage, and administration compliance
• Complying with all Health & Safety policies and legislation
• Using management information to make strategic business decisions

Ideal Candidate:

• Have a proven track record in a fast-paced retail environment.
• Enjoy being on the shop floor - No sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal, and communication skills
• Be target-driven and customer service orientated
• Be highly motivated and ambitious
• Be a self-starter with a can-do attitude

Please apply with your most up-to-date CV for the Assistant Manager role.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Customer Service, and Management

Industries

Retail Apparel and Fashion and Retail