Deputy Sister - Outpatients

University Hospitals Dorset NHS Foundation Trust; Poole; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits you at a leading healthcare provider, where you can make a significant impact as a Deputy Sister in the outpatient department. This role requires a motivated and dynamic team player who is passionate about patient care and possesses excellent communication skills. You will be responsible for supporting the outpatient team, managing patient pathways, and ensuring high standards of nursing care. Join a dedicated workforce in a beautiful location that offers a perfect work/life balance, and be part of a forward-thinking organization that values diversity and inclusion. This is your chance to grow professionally while making a difference in the lives of patients.

Qualifications

• Minimum of 2 years’ experience in Outpatients department at previous grade.
• Expert knowledge of complex dressings and wound care.

Responsibilities

• Assist in providing an efficient, cost-effective outpatient service.
• Lead and coordinate a team to ensure effective nursing care.

Skills

Excellent communication skills

Interpersonal skills

Decision making skills

Ability to motivate others

Education

1st level registration with NMC

Basic management course or equivalent

Mentorship qualification or equivalent

Tools

Clinical practice protocols

NMC Code of Professional Conduct

Job description

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

An exciting opportunity has arisen within the outpatient department, we are looking for a motivated and dynamic team player to take up the role of Deputy Sister.

This role is in our Main outpatients department at Poole. Outpatients is a busy department seeing patients of all ages and look after many different specialities.

Outpatients is a large part of the patient pathway into the hospital, whether it is their first appointment, a follow up appointment or for a minor procedure. Our nursing team is there to support them throughout.

If you have excellent communication skills and really care about supporting patients within a clinic setting we have a brilliant opportunity within our friendly outpatients team.

Informal visits recommended

Main duties of the job

• To assist the Outpatient department Sister and Matron in providing an efficient, cost effective and quality service, ensuring best practice in accordance with trust policies and procedures.
• To take responsibility of the Outpatient department in the absence of the Sister or as and when required.
• Work autonomously undertaking holistic assessment examination in order to implement management plans for patients in speciality nurse led clinics.
• To assist in the management and organisation of the Outpatient departments.
• To assist in the future development of the outpatient department. Lead and Co-ordinate a team to ensure the delivery of effective nursing care to patients and their families reflecting the UHD Values and the Poole Approach.
• Participate in the supervision, assessment and development of staff and students through performance review, clinical supervision and teaching in a variety of settings and act as a resource for education and development within the service.
• To act as an effective role model promoting excellence through practice.
• Use specialist knowledge and skills to provide healthcare to patients attending the Outpatient department and lead on the development of new and current Outpatient Nurse led services and clinics.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a service may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Detailed job description and main responsibilities

• To be a role model for nursing staff by ensuring good and safe practice at all times.
• Promote and facilitate a patient centred approach to care, to set monitor and maintain standards of nursing care.
• Deliver specialised care in keeping with the needs and wishes of patients and their families.
• Provide complex wound care and dressings demonstrating current evidenced based practice in Nurse led clinics and at the request of the speciality clinicians.
• Work autonomously undertaking holistic assessment examination in order to implement management plans for patients in speciality nurse led clinics.
• To maintain clinical credibility through best practice. To utilise the findings of nursing research to optimise high quality evidence based care and to disseminate relevant information to staff.
• Review, develop and initiate practice development and protocol according to patient needs.
• Provide specialist information, advice, support and education to both patients and carers with regards to patients treatment.
• Liaise with other health care professionals regarding the needs of patients and implement appropriate action.
• To provide specialist information, advice, support and education to both patients and carers with regards to patients treatment.
• Apply and evaluate research and development findings in nursing practice to improve the standards of care delivered.
• Act as a link nurse for specific aspects of clinical practice in accordance with needs of the department and personal special interests.
• To be accountable for own professional practice and responsible for acquiring, developing and maintaining competencies and skills.
• In an emergency situation the nurse will be required to respond speedily and swiftly for the patient well-being. Supporting junior staff during and after any emergency situation.
• To ensure the safe custody and administration of medicines in accordance with established Trust procedure and policy.
• Is accountable for actions and complies with NMC Code of Professional Conduct for Nurse, Midwives & Health Visitors.

Person specification

Qualifications

• 1st level registration currently registered with NMC
• Basic management course/ B-tec or equivalent
• Learning, Teaching and Assessing in Clinical Practice (Mentorship) or equivalent

Experience

• Minimum of 2 years’ experience in Outpatients department at previous grade
• Minimum of 3 years post registration experience
• Experience of leading, motivating and supporting a team
• Experience of delegating workload and monitoring progress
• Able to demonstrate managing and leading a change
• Experience of monitoring clinical practice
• Evidence of professional development
• Excellent Interpersonal Skills
• Decision making skills – clinical and non-clinical
• Ability to accept responsibility for a department Proven delegation skills
• Expert knowledge and experience of complex dressings and comprehensive wound care
• Knowledge of the specialist practise area

Requirements specific to the role

• Availability to work flexibly to suit the needs of the service
• Reliable, enthusiastic and motivated

Personal Attributes Interpersonal skills

• Self-motivated and able to motivate others.
• Supportive to others
• Friendly and approachable manner

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.