Deputy Showroom Manager

WATCHES OF SWITZERLAND; Cardiff; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking luxury retail company as a Deputy Showroom Manager. This role is pivotal in leading a high-performing team, ensuring exceptional client experiences, and driving business success. With a strong background in retail management, you'll inspire your team and build lasting client relationships. Enjoy a supportive work environment with a focus on personal development and a range of attractive benefits. If you're passionate about luxury products and have a proven track record in retail, this is an exciting opportunity to grow your career in a prestigious setting.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Experience in retail management, ideally in a luxury environment.
• Ability to motivate and develop a high-performing team.

Responsibilities

• Assist the Showroom Manager in leading and motivating the team.
• Act on behalf of the Showroom Manager when unavailable.

Skills

Team Leadership

Retail Management

Client Relationship Building

Sales Focus

Performance Management

Job description

Job Description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

As a Deputy Showroom Manager, you are the 'second in command' to the Showroom Director, acting on their behalf as directed when the Showroom Manager is unavailable in the Showroom, assuming appropriate levels of decision-making authority & responsibility.

Our Deputy Showroom Managers are inspirational role models who play a key role assisting our Showroom Managers in leading, motivating, and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for the brand you will have an entrepreneurial approach and a strong background in retail management. An impressive record of business development and excellent people skills you will help to drive the business forward and share your passion about our fantastic products.

About you

• A natural flair for guiding, mentoring and developing a high performing team
• A proven track record in retail management ideally in a luxury environment
• Commercially aware with an entrepreneurial approach
• People, sales and client focused delivering an exceptional client experience to all
• An inspirational role model with a passion for our products
• Recruitment, performance management and training

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.


Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn