Deputy Shop Manager

ExtraCare Charitable Trust; Liverpool; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Contributory Pension (up to 9%)

Free life assurance

Employee Assistance Programme

30 days annual leave including bankhol

Job summary

ExtraCare Charitable Trust is seeking a Part-Time Deputy Shop Manager for our Speke Retail Shop, Unit 13, Penketh Drive, Speke Retail Park, Liverpool. You will support the Shop Manager, motivate volunteers, drive sales, and help maximise income for our charitable work.

The role requires retail experience, strong interpersonal skills, and a passion for delivering excellent customer service. You will lead a team of volunteers, manage stock, maintain visual standards, and cover the manager’s

Qualifications

• Retail experience and customer service focus.
• Excellent people skills and ability to motivate volunteers.
• Experience leading a team and managing volunteers.

Responsibilities

• Support the Shop Manager to drive sales and profit.
• Recruit, manage, and motivate volunteers.
• Sort and process stock, assist customers, maintain visual standards, and cover the manager’s absence.

Skills

Retail experience

People skills

Customer service

Volunteer management

Team leadership

Job description

Deputy Shop Manager – Speke Retail Shop

Ready to take the next step in your retail career? Want to make a real difference while working for a charity with a purpose?

If you have retail experience, great people skills and a passion for delivering excellent customer service, we have a fantastic opportunity for you!

ExtraCare Charitable Trust is looking for an enthusiastic and motivated Part-Time Deputy Shop Manager to join our friendly team at our Speke Retail Shop, based at Unit 13, Penketh Drive, Speke Retail Park, Liverpool. As Deputy Shop Manager, you'll play an important part in supporting the Shop Manager, motivating the team and helping us maximise income for our charitable work.

You'll be part of a busy, welcoming retail environment whedre every sale, donation and customer interaction helps make a difference.

If you're looking for a rewarding part-time retail role where you can develop your skills, lead a team and make a genuine difference, this could be the opportunity you've been waiting for.

Benefits:

• Contributory Pension (up to 9%)
• Free life assurance
• Employee Assistance Programme
• 30 days annual leave including bank holidays (pro-rata for part-time staff of full-time equivalent)

Role Details:

• Role: Deputy Shop Manager
• Hours: 21 hours per week
• Rate: £12.71per hour (£13,916.69 pa pro-rata, based on £24,851.23 pa FTE)
• Location: Unit 13, Penketh Drive, Speke Retail Park, Liverpool

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

Our Charity Shops help fund care and well-being services for older people living at our each of our locations. By raising money our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.

What will you do as our Deputy Shop Manager?

• Support the Shop Manager to proactively drive sales and profit.
• Assist in the recruitment, management, and motivation of a team of dedicated volunteers.
• Sorting and processing stock, dealing with customers, maintaining high visual standards, and running the shop in the manager’s absence.

Our ideal Deputy Shop Manager:

• You will be a manager or supervisor with previous retail experience.
• A confident manager able to motivate and developing a team of volunteers.
• Hands on and lead from the front and have creativity to come up with new ideas of generating donations.
• Energetic and enthusiastic personality and believe in teamwork.
• Although not essential it would be desirable if you had previous experience working in the Charity sector

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

• Closing Date : Sunday, 1st November 2026
• Proposed interview : W/C 2nd November 2026

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this advertisement early.