Deputy Service Manager (Supported Living)

Sterling Cross Ltd; Hemel Hempstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading social support charity is looking for an experienced Deputy Manager for their supported living service in Hemel Hempstead. This full-time position involves assisting in service management and supporting a team dedicated to helping individuals with learning disabilities live independently and actively. Ideal candidates will have significant experience in care roles and management, alongside relevant qualifications. Benefits include generous leave, development opportunities, and employee assistance programs.

Benefits

25 days’ annual leave + bank holidays

Further learning and development support

Employee Assistance Programme

Paid DBS

Travel loan and eyecare vouchers

Generous pension and life assurance cover

Qualifications

• Notable experience as a support worker or in a relevant care role.
• Previous experience in a team leader or management role.
• Desirable: Valid UK driving licence and personal vehicle.

Responsibilities

• Assist in running the service alongside the Service Manager.
• Supervise the team and promote collaborative care practices.
• Enable service users to engage in activities and build skills.

Skills

Experience as a support worker

Leadership or management experience

Ability to work in a team

Education

Relevant qualification such as NVQ in Health and Social Care

Job description

Overview

A leading social support charity is now looking for an experienced care professional to join the team at their Hertfordshire supported living service as Deputy Manager.

This charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.

In this role, you’ll be the Deputy Manager for a highly regarded supported living service with a speciality in learning disabilities and ASC.

The team uses the single-customer model and Positive Behaviour Support techniques to support and encourage service users to live the life they choose, as independently and actively as possible, in a highly personalised environment.

You will work closely with the Service Manager to assist in the running of the service and in supervising the team. You’ll promote excellent, collaborative care practice, effectively manage service resources and – above all – enable service users to engage in a broad range of activities, build skills and social connections, and choose their own path forward.

This is a permanent, full-time position for a Deputy Manager within a supported living/learning disabilities setting.

Person specification

• Essential: Notable experience as a support worker or other relevant care role within a similar environment (learning disabilities / complex care / SEN)
• Essential: Previous experience in a team leader or management role
• Desirable: A relevant qualification such as an NVQ in Health and Social Care
• Desirable: Valid UK driving licence and personal vehicle

Benefits and enhancements include

• 25 days’ annual leave + bank holidays, with length of service boosts plus opportunities to buy/sell
• Further learning and development support
• Eligibility for discounts schemes including Blue Light Card
• Employee Assistance Programme including access to confidential counselling and wellbeing services
• Paid DBS
• Travel loan and eyecare vouchers
• Generous pension and life assurance cover
• Professional recognition initiatives
• And more!