Deputy Service Manager - Caudwell Children

Caudwell Children; Newcastle-under-Lyme; On-site; GBP 43,000 - 51,000; Full time

Job summary

Caudwell Children is seeking a passionate Deputy Service Manager to join their innovative Autism Service. This role involves supporting a multidisciplinary team in delivering effective clinical services to children and families. The ideal candidate will have leadership experience in healthcare and a commitment to improving the lives of disabled children.

Qualifications

• Experience in the assessment and diagnosis of Autism.
• Leadership experience within healthcare.
• Experience of working within a Neurodevelopment service.

Responsibilities

• Deputise for the Clinical Services Manager overseeing operational aspects.
• Conduct ADOS and ADI-R assessments with children.
• Monitor nursing performance and facilitate clinical supervision.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Teamwork

Education

NMC registration in mental health or learning disability

Job description

Employer Caudwell Children Employer type Public (Non NHS) Town Newcastle-under-Lyme Salary Up to £51,000 per annum (Competitive Salary) Closing 13/06/2025 23:59

Deputy Service Manager

Post Outline

At Caudwell Children it is our mission to change the world for disabled children. We are looking for likeminded passionate and dedicated professionals to join our team and be a part of the change. We’ve created a place that children love and employee’s flourish. Through our innovative services, award-winning facilities and continued growth we are helping to shape a world where disabled children have the choice, opportunity, dignity and understanding they deserve.

Our innovative Autism Service is now looking for committed and passionate Deputy Service Manager to join our team. This is a permanent post supporting the MDT in the delivery of effective clinical services through assessment, formulation and ongoing support to children, young people and families accessing Caudwell Children services. Full-time and part-time positions can be considered.

You will work clinically as part of the MDT that includes Psychologists, Learning Disability Nurses, Occupational Therapists, Speech and Language Therapists, Paediatricians, Clinical Assistants, Assistant Psychologists and charity volunteers.

About Caudwell Children

Established in 2000, Caudwell Children is a National Charity which works to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support.

Our facilities provide a state-of-the-art base within the grounds of Keele University where ground-breaking research can be undertaken into multi-disciplinary programmes for neurodevelopmental conditions and childhood disability.

The services of Caudwell Children enrich the lives of our children and families through the delivery of high-quality person-centred care and support services that promote independence and achieve valued outcomes. We seek to create a safe, homely and supportive environment that enhances the lives of children with autism and associated conditions.

Key Responsibilities

• To deputise for the Clinical Services Manger when away from the service overseeing operational aspects and service development.
• To undertake line management responsibilities of registered nurses.
• To form part of Caudwell Children’s Safeguarding team in the role of deputy Safeguarding Lead.
• Demonstrate commitment to Caudwell Children’s missions, values and vision.
• To undertake the lead for First Aid across Caudwell Children charity.
• To continuously review clinical systems and processes to ensure quality and compliance.
• Complete ADOS and ADI-R assessments with young people within the Autism service pathway. Leading on allocated children weekly.

Clinical:

• Communicate in a skilled and sensitive manner information concerning changes to assessment, formulation and treatment plans of children and families accessing the clinical pathway.
• Adhere to all Policies and procedures.
• Provide enhanced clinical support to the family support team in relation to families and children accessing the clinical services.
• Undertake clinical work with individuals and groups providing advice,
resources and strategies, as appropriate, using specialist skills and autism specific approaches where required.
• Where necessary, undertake risk assessments and risk management for children and their families and to provide advice to other professions on aspects of risk assessment and risk management.
• Lead on reviewing of referrals received.
• Provide mentorship and clinical supervision for practice education placements.
• Work collaboratively with all members of the MDT sharing information as appropriate.

Leadership:

• To monitor nursing performance and facilitate 1:1 clinical supervision for registered nurses within the clinical team.
• To advocate for the nursing team at Caudwell Children.
• To coordinate student nurses allocating mentors within the team.
• To build working relationships with local universities.
• Oversee new starters induction within the team.
• To support the Clinical Service Manager in facilitating Clinical team meetings.
• To gather information within a required timescale to feed into wider charity meetings such as Clinical Governance, Quality action plans, Clinical
team meetings, Leadership team meetings.
• Contribute to the development of the multi-disciplinary team.
• Completion of delegated work from Line manager.
• Investigation of complaints.
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary, work flexible hours to meet the needs of the business.
• Have an awareness of relevant health and safety regulations and
legislation.

Quality and Compliance:

• To lead on team competencies for the clinical team ensuring completion of actions.
• To conduct audits in partnership with the Clinical Service manager and have responsibility of monitoring audit due dates.
• Take the lead on training compliance for the clinical team.
• Ensure compliance with stator and non-statutory bodies, including CQC, ISO and Health & safety executive.

Teaching, Training and Supervision:

• Receive regular clinical professional supervision relevant to your profession.
• Provide professional and clinical supervision of assistant posts where appropriate.
• Provide advice, consultation and training to staff working with the client group across a range of agencies and settings, where appropriate.
• Contribute to the development, evaluation and monitoring of the team’s operational policies and services, through the deployment of professional skills in research, service evaluation and audit.

This is not an exhaustive list.

Person Specification

• Evidence of registration with the NMC in mental health, learning disability and/or child branch.
• Experience in the assessment and diagnosis of Autism.Self-motivated with a flexible and proactive approach.
• Experience of undertaking standardised formal assessments.
• Leadership experience within healthcare.
• Excellent problem-solving, communication, and organisational skills.
• Ability to work collaboratively with multi-disciplinary teams.
• A proactive approach to delivering high-quality patient care.
• Basic IT and keyboard skills.
• Ability to work off own initiate with limited supervision or direction.
• Excellent team working and communication skills.
• Excellent time management and organisational skills.
• Excellent interpersonal skills.
• Experience of working within a Neurodevelopment service.
• Experience of change management.
• Experience of Service development.
• Knowledge of a range of neurodevelopmental disorders.

This Job Description is not exhaustive. It outlines the general ways in which it is expected you will meet the overall requirements of this post.

Disclosure & barring service checks

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for Enhanced with bared lists DBS check.

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.