Deputy Registration Services & Ceremonies Officer - 2 Posts

Derby City Council; Derby; On-site; GBP 15,000 - 29,000; Full time

Job summary

Derby City Council is seeking two Deputy Registration Services & Ceremonies Officers for diverse roles within their statutory team. The successful candidates will engage with key life events such as births, marriages, and deaths, alongside vital administrative duties. Ideal applicants will display excellent communication skills, attention to detail, and a commitment to public service.

Benefits

Flexible work/life balance scheme

Hybrid working options

Professional development opportunities

27 days annual leave plus bank holidays

Local Government Pension Scheme

Retail and leisure discounts

Qualifications

• Experience working in a customer-facing role.
• Ability to communicate effectively at all levels.
• Previous experience in Registration Services preferred but training provided.

Responsibilities

• Involved in registration of births, deaths, and marriages.
• Conduct marriage and civil partnership ceremonies.
• Accurate and timely documentation production.

Skills

Attention to detail

Customer service experience

Public speaking

IT competency

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Deputy Registration Services & Ceremonies Officer - 2 Posts Job reference 000011225 Date posted 27/06/2025 Application closing date 07/07/2025 Working Pattern As specified Salary Grade: E £26,835 to £28,624 a year FTE - pro-rata for part time £15,231 a year Contractual hours Blank Basis Blank Job category/type Other Attachments Blank Job description

Directorate: Chief Executive’s
Hours: Post 1: 37 hours a week (part time would be considered), Post 2: 21 Hours a week
Contract Type: Post 1 Permanent, Post 2 Temporary to cover Maternity
Location: Based at Derby Registry Office & various city locations

locations

We are looking to recruit suitably experienced and enthusiastic candidates to join our Statutory Registration Services Team in Derby.

It is a varied role within an extremely busy department which will see you involved in some of the most important events in peoples lives. This will include, certificate production, registration of births, deaths, still births and marriage and citizenship ceremony attendance and administration. There may also be the opportunity to conduct Marriage, Civil Partnership and other non statutory ceremonies.

You must have the ability to:
• understand, interpret and apply detailed regulations to ensure procedures are followed correctly and statutory obligations adhered to
• demonstrate a high level of accuracy and have clear legible handwriting for the production of legal documentation
• prioritise workloads and work to tight deadlines with minimal supervision
• work effectively as part of a team in a fast paced working environment
• demonstrate competence in the use of IT systems both windows based and bespoke to registration.

Attention to detail, good command of written and spoken English and a smart appearance are all essential for this post.

Previous experience working within the Registration Service would be an advantage as would confidence in public speaking. However full training can be provided.

Experience of working in a customer facing role is also essential as is the ability to communicate effectively at all levels.

You must be flexible in your approach as the role will require you to work at different locations around the City of Derby and involve working weekends, bank holidays and out of normal office hours to cover the needs of the service. You may also be required to work additional hours for which additional pay will be made.

Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

• Flexible work/life balance scheme (depending on your role)
• Hybrid working (depending on your role)
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme (depending on contract)
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programmes & Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
• Support for colleagues who are carers

Next Steps

If you would like to apply for this vacancy, please submit an application via the Derby City Council website

The closing date for this vacancy is at midnight on Monday 7th July 2025. Any applications received after the closing date will not be accepted.

Interview date will be confirmed

Important Information

Links to the full Job Description and Person Specification are below.

As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application form please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail]

https://www.derby.gov.uk/signing-service/

Please see Job Description here

Please see Person Specification here

Please see DBS Code of Conduct here