Deputy Registrar Services Manager

North East Jobs; Tees Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading authority is seeking a motivated deputy manager for their registration service. This role involves leading a professional team, ensuring compliance with registration law, and managing service delivery across the borough. Candidates should possess strong communication skills and a passion for enhancing public services. Flexibility in working hours and travel is essential.

Benefits

Generous annual leave entitlement

Flexible working hours

Membership of the Local Government Pension Scheme

Staff benefits and discounts

Lease car scheme

Qualifications

• Comprehensive knowledge of registration law and practice.
• Experience in operational planning and diary management.
• Ability to lead a team and drive performance improvements.

Responsibilities

• Lead a professional team and drive standards in service delivery.
• Ensure registrations are completed in accordance with legislation.
• Communicate effectively with stakeholders and manage service demands.

Skills

Communication

Problem Solving

Leadership

Operational Planning

Job description

Would this role interest you?

• Do you have a passion to play a key role in people’s everyday life events?


• Do you enjoy a challenge and want high level job satisfaction?


• Are you an experienced Registrar, looking to develop your career further?

The Registration Service plays a part in some of the most important moments in the lives of our residents. We are looking for a highly motivated individual to be part of our team at an exciting time as the sector continues to transform and modernise.



As the deputy manager, you will be part of the service’s management team and work closely with the manager to lead a professional team and drive standards in the delivery of our services with a particular emphasis on business support functions.



With a comprehensive knowledge of registration law and practice, you will hold the role of statutory registrar, ensuring that registrations are completed in accordance with legislation and the requirements of the General Register Office.



Together with the manager, you will maintain a focus on statutory compliance, quality assurance, technical expertise and attainment against KPIs. Ideally, you will have experience of operational planning and diary management in registration and the drive to develop a positive workplace culture, focused on performance, learning and improvement.



You will communicate effectively with customers, colleagues, partners and other stakeholders recognising the sensitive nature of the service and have a diplomatic and tactful approach towards problem solving.

In a service where no two days are the same, you will be capable of responding effectively to immediate service demands whilst delivering longer term projects and legislative changes.



The successful candidate will be based at our Register Office in the Civic Centre, Ridley Street, Redcar, however, you will need to be able to travel across the borough to deliver ceremonies at a range of Approved Premises so must hold a full and valid driving licence and have access to your own transport. You should be flexible in your approach with some weekend and out of hours working required.



At Redcar & Cleveland we offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to salary sacrifice schemes, staff benefits/discounts and a lease car scheme.



For more information about the role, or for an informal discussion please callAlison Pearson, Governance Manager, on 01642 444063.