Deputy Property Manager

Pinnacle Group Limited; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm in London seeks a proactive Deputy Property Manager to support the Property Management Team. This full-time role involves administrative duties and on-site property management for residential blocks. Candidates should have previous property management experience, strong communication skills, and IT proficiency. The position offers a hybrid work model with benefits such as additional leave and private medical insurance.

Benefits

Maternity/paternity packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Private Medical Insurance

Cycle to Work Scheme

Retail Discounts

Childcare Assistance

Qualifications

• Previous block/property management experience required.
• Ability to perform a range of housing management tasks.
• IT skills including Word and Excel essential.

Responsibilities

• Assist with the administration of the client's customer portal.
• Monitor payment and processing of contractor invoices.
• Conduct regular site visits and create reports.

Skills

Communication skills

Interpersonal skills

IT skills (Word, Excel)

Housing management tasks

Education

Property management qualification

Tools

Qube

FixFlo

Job description

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Overview

Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team. This is a varied role that combines the administrative duties with on-site property management for a large portfolio comprising 23 residential blocks at Trinity Walk for a mixed tenure of social housing and private leaseholders. In the role you will assist with supporting with activities involving block management, service charges and resident engagement.

This is a full-time role with the working hours of Monday - Friday 9AM-5PM and offers a hybrid working pattern of 2 days on site at Trinity Walk.

Key responsibilities

• Assist the Property Managers in managing the administration of the clients\' customer portal.
• Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
• Monitor payment of contractors and ensure invoices are processed promptly.
• Undertake regular site visits and create site reports covering observations and remedial works required.
• Instruct contractors for repair works and verify contractor work completed to specification.
• Create and issue notices, periodic estate newsletters and updates on the client’s customer portal.
• Arrange periodic estate events for leaseholders/residents.
• Assist the Property Manager in managing all on site staff including sickness & performance reviews.
• Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.

Key requirements

• Previous block/property management experience
• Communication (written/oral) & inter-personal skills.
• Be able to perform a whole range of housing management and administrative tasks.
• IT skills (Word and Excel and relevant software)
• Property management qualification (desirable)
• Experience using Qube and/or FixFlo (desirable)

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans

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