Deputy Outreach Manager

Depaul UK; North East; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave 26 days

Pension up to 7%

Training & development

Flexible working

Cash health plan

EAP with 24/7 GP

Discounts

Job summary

Depaul UK is seeking a Deputy Outreach Manager to help lead services supporting young people facing homelessness in North Tyneside. You will support the service manager, supervise frontline teams and help young people move towards safer, more independent futures.

The role requires management or supervisory experience, safeguarding and risk-management knowledge, and a collaborative leadership style. Salary is £32,606 per annum with permanent, full-time hours.

Qualifications

• Management or supervisory experience.
• Experience in services for young people or homelessness.
• Saf safeguarding and risk management knowledge.
• Ability to make sound decisions in complex situations.
• Ofsted compliance knowledge advantageous.

Responsibilities

• Support and supervise staff to deliver high-quality services.
• Ensure safeguarding, risk assessment and support planning is effective.
• Maintain high standards of support for young people in accommodation and community.
• Support effective housing management.
• Ensure health and safety standards are maintained.
• Manage local project budgets.
• Build relationships with commissioners, stakeholders and partners.
• Collaborate with internal teams for smooth service operations.
• Support service quality, compliance and continuous improvement.

Skills

Management experience

Supervisory experience

Safeguarding

Risk management

Decision making in complex situations

Job description

Deputy Outreach Manager

We are seeking an experienced Deputy Outreach Manager to help lead high-quality services supporting young people facing homelessness in North Tyneside.

Position: Deputy Outreach Manager
Salary: £32,606 per annum
Location: North Tyneside
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 21 September 2026

About the role

We are looking for a confident and proactive Deputy Outreach Manager to help lead services supporting young people experiencing homelessness and other complex challenges.

Working alongside the service manager, you will support the day-to-day delivery of safe, effective and person-centred services, providing leadership to frontline teams and helping young people move towards safe and independent futures.

Key responsibilities include:

• Supporting and supervising staff to deliver high-quality services
• Ensuring effective safeguarding, risk assessment and support planning
• Maintaining high standards of support for young people both in accommodation and within the community
• Supporting effective housing management
• Ensuring health and safety standards are maintained
• Managing local project budgets
• Building strong relationships with commissioners, stakeholders and delivery partners
• Working collaboratively with internal teams to ensure the smooth running of services
• Supporting service quality, compliance and continuous improvement

About you

You will have management or supervisory experience and a background in services supporting young people or others facing complex challenges.

You will understand safeguarding and risk management and have experience of making sound decisions in complex situations. Experience of risk assessments and support planning is also essential.

You will be a confident and collaborative leader, able to support and motivate colleagues while maintaining clear professional boundaries and consistently high standards.

Experience of Ofsted compliance would be advantageous, but is not essential.

Above all, you will share a commitment to equality, dignity and helping young people achieve positive and lasting change.

About the organisation

You will be joining an established national charity providing accommodation, prevention and support services to young people experiencing or at risk of homelessness.

The organisation is committed to helping young people build safer, more positive and independent futures, with a strong focus on safeguarding, inclusion and high-quality support.

• 26 days' annual leave, increasing with service
• Pension contributions of up to 7%
• Tailored training and development
• Flexible working options where suitable
• A cash health plan
• Employee Assistance Programme with 24/7 GP access
• A range of retail, travel and wellbeing discounts

Other roles you may have experience of could include: Deputy Service Manager, Outreach Manager, Homelessness Services Manager, Supported Housing Manager, Deputy Project Manager, Team Leader, Senior Support Worker, Youth Homelessness Manager or Supported Accommodation Manager.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.