Deputy Operational Business Manager

Bolton Nhs Foundation Trust; Bolton; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent healthcare provider in Northern Ireland seeks two Deputy Operational Business Managers to oversee the operational performance of its clinical services. The role includes managing service development, quality assurance, and resource management while collaborating with multi-disciplinary teams. Ideal candidates should exhibit strong operational management experience, problem-solving capabilities, and effective communication skills. This full-time position emphasizes a commitment to high-quality patient care and internal cooperation, reflecting the Trust's core values.

Benefits

Wide range of staff benefits

Qualifications

• Proven experience in operational management within a healthcare environment.
• Strong problem-solving skills and ability to lead projects.
• Excellent communication skills for multi-disciplinary teamwork.

Responsibilities

• Manage operational performance of clinical services.
• Lead on service development and quality management.
• Communicate effectively with internal and external departments.

Job description

We are looking to recruit 2x Deputy Operational Business Managers within the Surgery Division here at Bolton. The Deputy Operational Business Manager is a full time position reporting to the Operational Business Manager. The post holder will be responsible for the operational management of a range of clinical services, with specific operational patch dependent upon applications and skillset. Potential services for which the job role will be responsible may include any of: General Surgery, Breast Services, Urology, Head & Neck Services. The Deputy Operational Business Manager is responsible for the delivery of national and local access and quality standards, service development, complaint management and delivery of Income and Cost Improvement Programmes.

The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with the multi-disciplinary team, as well as internal and external departments, to deliver the highest quality of care for our patients.

The post holder will lead on delivery of national and local standards and will lead on projects to improve service delivery and patient experience. The post holder will need to problem solve as appropriate, and develop and implement sustainable solutions in conjunction with clinical and administrative colleagues.

Key responsibilities

• Operational and Performance Management
• Service development
• Risk and quality management
• Financial and resource management
• Workforce management

We are committed to recruiting staff who demonstrate the core values and behaviours of the Trust and who are committed to the delivery of high quality services for patients, their families and our staff.

Our Values

Vision

We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable. We make decisions that are best for long term health and social care outcomes for our communities.

Openness

We communicate clearly to our patients, families and our staff with transparency and honesty. We encourage feedback from everyone to help drive innovation and Improvements.

Integrity

We demonstrate fairness, respect and empathy in our interactions with people. We take responsibility for our actions, speaking out and learning from our mistakes.

Compassion

We take a person-centred approach in all our interactions with patients, families and our staff. We provide compassionate care and demonstrate understanding to everyone.

Excellence

We put quality and safety at the heart of all our services and processes. We continuously improve our standards of healthcare with the patient in mind.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We thrive on cultivating cultural architecture, if you have the right skills, attitudes and behaviours, in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.

We offer a wide range of staff benefits please click on the link below to see what current benefits we have. Staff benefits - Bolton NHS FT (boltonft.nhs.uk)

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.