Deputy Meeting & Events Planning Manager

JIM - Jobs In Manchester; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel group is seeking a Meeting & Events Sales Office Manager in Manchester. This role entails leading the events team, handling inquiries, and ensuring high service standards while focusing on meeting targets. Candidates should possess strong management skills and a customer-focused attitude, with many employee perks available.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals on duty

Talent referral bonuses

Access to Pension Scheme

Wellbeing Support

Ongoing training

Clear progression paths

Qualifications

• At least 1 year of management experience.
• Self-motivated and able to multi-task in a fast-paced environment.
• Positive, enthusiastic, professional attitude.

Responsibilities

• Handle all meeting and event inquiries.
• Manage conference billing and brochure requests.
• Coordinate with sister hotels for cross-selling opportunities.

Skills

Guest interaction skills

Communication skills

Negotiation skills

Detail-oriented

Customer-focused

Job description

Here at Leonardo Hotels, we have an exciting opportunity for a Meeting & Events Sales Office Manager to lead our meetings and events team and department.

Perks Our Colleagues Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral scheme with bonuses for successful recommendations
• Regular celebrations such as Thank You Week and annual Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

What We Expect From You:

• Self-motivated with strong guest interaction skills
• Ability to prioritize, delegate, and coach
• Courteous with high standards
• Detail-oriented and standards-driven
• Multi-task in a fast-paced environment
• Positive, enthusiastic, professional attitude
• Target and budget-focused
• At least 1 year of management experience
• Excellent verbal communication and negotiation skills
• Customer-focused with a commitment to service

The Job:

• Handle all meeting and event inquiries
• Update S&C with accurate info and generate reports
• Review business plans, identify gaps, and proactively meet targets
• Contribute to the hotel's selling strategy and ensure departmental adherence
• Understand the local market and implement competitive strategies
• Distribute function sheets timely with detailed content
• Manage conference billing and brochure requests
• Attend revenue and operations meetings with up-to-date figures
• Handle guest complaints professionally
• Coordinate with sister hotels for cross-selling opportunities
• Monitor business highs and lows and plan accordingly
• Identify and act on sales opportunities
• Complete monthly sales and statistical reports
• Manage VIPs and show rounds communication

Our Story:

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with major expansion plans. Join us during this exciting growth phase!