Deputy Meeting & Events Manager

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 35,000; Full time

Job summary

A prestigious hotel and resort is seeking a Deputy Meeting & Events Manager to oversee event operations. The candidate will ensure excellent customer service and manage a large team to deliver successful events. Strong leadership and organizational skills are essential for success in this dynamic role. Competitive salary and benefits in a vibrant environment.

Benefits

Discounted gym memberships

Mental health support

Free parking

Complimentary meals during shifts

Qualifications

• Experience in leading teams in an events management role.
• Driven to deliver exceptional customer service.
• Excellent communication and organizational skills.

Responsibilities

• Manage the smooth running of events and functions.
• Work closely with clients to meet expectations.
• Drive department success and manage costs.

Skills

Customer service

Leadership

Communication

Organizational skills

Job description

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Deputy Meeting & Events Manager, Sutton Coldfield

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Client:

The Belfry Hotel & Resort

Location:

Sutton Coldfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

42b183328a25

Job Views:

Posted:

Expiry Date:

25.09.2025

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Job Description:

The Belfry Hotel & Resort is
an award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year’s Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and
exciting chapter in the history of The Belfry. A major expansion and renovation
project has begun at our resort, due for completion in Autumn 2025. With a
substantial investment in excess of £80 million, we are enriching our resort
including the addition of a new event space, The Masters Suite, 149 extra
bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our
team just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.

The Belfry Meetings and Events:

The Meeting & Events
department boasts 24 stylish event spaces capable of hosting gatherings of all
sizes, from board meetings to large weddings and corporate events. With over
120 team members, we serve up to 800 guests simultaneously. Our experienced
team ensures seamless and successful events, from celebrity golf days to themed
BBQs, creating memorable experiences for all attendees.

The on-target earning potential
for this role is £34,979.40 annual salary, comprising a base salary of
£32,616.00 supplemented by an estimated £2,363.40 in gratuities per annum,
ensuring a rewarding compensation package.

About the role

As the Deputy Meeting &
Events Manager, you will be part of the team responsible for the smooth running
of the department, ensuring excellent guest service is delivered by the team at
all times. This is a fantastic opportunity for an aspiring Assistant F&B
manager/Experienced Event Supervisor to gain great experience and skills in a
multi-faceted role at England’s leading resort.

Your responsibilities will
include:

• Assist the Meeting and Events Management
  team with a hands on approach to the running of the functions and events
  whilst enhancing the guest experience
• Work closely with organisers, VIPS and
  other prestigious clients to deliver their expectations ensuring the
  highest attention to detail
• Liaise with other heads of departments in
  order deliver what the client wants and maintain working relationships
• Ensure your department exceeds targets by
  driving success and managing costs
• To assist with managing, training, and
  developing a large team

About you

• Driven to deliver exceptional customer
  service in a stunning environment
• An experienced Assistant Manager/Events
  Supervisor who has led teams in a similar role, managing a large and
  diverse team across multiple events
• An inspirational leader who develops your
  team and fosters excitement for our food and drinks offering
• Problem-solver, experienced in taking the
  initiative and achieving seamless services
• Able to develop strong relationships with
  your guests, team, and colleagues
• Excellent communication and
  organisational skills

Belfry Benefits

Learning & Development

We inspire and develop our team
through on-the-job coaching & mentoring, in-house training and provide
access to our online learning platform, The Belfry Campus. We offer
apprenticeships in a host of subjects delivering nationally recognised qualifications
to help advance careers, and our LEAD development programme empowers and
inspires our teams to grow from Team Member through to Executive roles. We aim
to promote internally where possible, nurture ambition and ensure all our team
looking to progress have development plans in place, to support you to achieve
your potential.

We prioritise your wellbeing
with discounted gym memberships and wellness programmes for personal growth.
Partnering with The Burnt Chef Project, we offer mental health support and
access to funded counselling. Our healthcare schemes include life assurance,
24-hour GP services, and health cash-plans, while our Menopause Support
programme provides tailored assistance. With Wagestream access, you can easily
track earnings, manage savings, and access wages on your terms, promoting
financial wellness. Our Cycle2Work scheme supports sustainable travel for
environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our
annual Belfry Awards, long service recognition, and extra holidays for loyalty
and team events. Enjoy discounts at our resort's restaurants, bars, spa, and
golf, for you and your friends & family. Access to Perkbox provides
discounts & vouchers for everyday use plus on the spot rewards for your
hard work. We provide free parking, a subsidised taxi service, and
complimentary meals during shifts.

Making a difference

We are committed to
sustainability and are proud of our Silver Award from Green Tourism and GEO
Certification. The Belfry, spanning 550 acres in the Midlands, prioritises
giving back to our local community and protecting wildlife. We integrate ESG
into everything we do, from charity initiatives, raising over £20,000 last
year, to golf course maintenance. We track charitable work at personal,
departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just
a job’: we are a community that values each individual’s contribution and
growth, whilst supporting each other’s success - regardless of department or
role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together,
and Deliver Every Day – aren't just words; they're the foundation of our
culture and the essence of who we are.

If you're seeking a place where
you can contribute, grow, and have a lasting impact – then the Belfry Hotel
& Resort is the place for you.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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