Deputy Manager - UCL

Compass Group UK & Ireland; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company that values your hard work and dedication. This role offers a unique opportunity to lead a dynamic team in a vibrant catering environment, ensuring top-notch service and client satisfaction. With a focus on career development and a comprehensive benefits package, you will be part of an industry leader committed to inclusivity and excellence. Enjoy competitive pay, perks like free meals and gym membership, and the chance to grow your career while making a positive impact in the community. If you're passionate about food service and management, this is the role for you.

Benefits

Onsite gym membership

Free meals on duty

Free onsite parking

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Food shopping discounts

Cinema ticket discounts

Wellness and exercise classes

Qualifications

• 3+ years experience in catering and food service management.
• Strong leadership and communication skills essential for team management.

Responsibilities

• Supervise food preparation and service to meet quality standards.
• Manage budgets and monitor costs to ensure profitability.
• Communicate with clients and promote services effectively.

Skills

Food Service Management

Communication Skills

Organizational Skills

Leadership Qualities

Customer Service Understanding

Education

GCSE in English

GCSE in Maths

Basic Food Hygiene Certification

Tools

Computer Literacy

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Monday to Friday (occasional Saturday)
• Onsite gym membership for £1 per year
• Free meals on duty
• Free onsite parking
• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes
• Quick access to a Digital GP and wider healthcare benefits for you and your immediate family
• Travel discounts with TUI, Expedia, Booking.com, and more
• Food shopping discounts at Tesco, Sainsbury's, Morrisons, and others
• Up to 44% off cinema tickets
• Cash rewards on spending across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

What you'll be doing:

You will work closely with the General Catering Manager and Front of House Teams to organize and supervise the unit, ensuring standards set by Compass Group UK & Ireland, the contract, and statutory regulations are met. Your responsibilities include managing resources efficiently, preparing and serving food to standard, and maintaining quality service.

More about the role:

• Deliver contractual terms and communicate site changes to line management
• Maintain regular communication with clients
• Complete action plans following client satisfaction surveys
• Promote the unit and act as a Compass Advocate
• Ensure high standards of client hospitality and seek opportunities to upsell
• Implement company promotions and price products accordingly
• Identify additional opportunities and discuss with line management
• Ensure retail areas are well-stocked and customer requirements are met
• Manage costs, monitor GP, and ensure budget adherence
• Record and minimize food wastage
• Coordinate with departments for effective planning
• Manage labor schedules within budget, minimizing agency and overtime costs

Who you are:

• Experienced in food service and management
• Strong communication and organizational skills
• Results-oriented with leadership qualities
• Understanding of customer needs
• GCSE or equivalent in English and Maths
• Operational experience in conference and banqueting
• Computer literate
• Basic Food Hygiene certification
• At least 3 years catering experience
• Financial acumen

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across approximately 6,000 venues. Join us to grow your career with the industry leader, enjoying competitive pay, great perks, and extensive learning opportunities.

Job Reference: com/2804/90285001/52725408/R/SU #Independent

Compass Group UK&I is committed to fostering an inclusive environment that values diversity and equal opportunity, supporting our colleagues to reach their full potential.