Deputy Manager - Taith Cartref

Keys Group; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Swansea is seeking a Deputy Manager to support individuals with mental health challenges. Key responsibilities include promoting independence, managing staff, and upholding service quality. The ideal candidate will have experience in mental health, strong communication skills, and a commitment to ongoing training and development. Competitive salary of up to £16.20 per hour with additional benefits.

Benefits

5.6 weeks holiday annually

DBS check covered

Wellbeing support via Employee Assistance Program

Monthly Employee of the Month recognition

Qualifications

• Broad experience managing people, service, and quality within Mental Health and Learning Disabilities sectors.
• Willingness to work towards Level 4 QCF qualification.
• Excellent organization skills and ability to work independently.

Responsibilities

• Promote independence and choice for individuals supported.
• Ensure high standards of service and quality.
• Lead and support staff in daily tasks.

Skills

Managing people

Service management

Time management

Communication skills

Understanding of CQC legislation

Education

NVQ / QCF in Health and Social Care Level 3 or above

Job description

We need a Deputy Manager who can live our values:

• Make every day amazing - we love to see the people we support smile, and we do all we can to help them get the most out of every day.
• Celebrate Uniqueness - everyone is different. We want you to find ways to get the best out of our staff and the people we support, promoting independence, choice, dignity, and privacy while putting a smile on their face.
• Fun - while daily tasks need completing, we support our staff in finding fun in their work. We want our homes to be happy and fun places to live and work.
• Be Brave - we encourage our staff teams to be creative and innovative. We want our managers to listen to their staff and share ideas.
• Quality - we lead the sector in quality, from the support we provide to the people we support to our staff training. We offer excellent induction and sector-leading training, including in-house Aspiring Area Operations Manager opportunities for career progression.
• Move Mountains - we do not shy away from challenges. We work with families, medical staff, and stakeholders to help our clients achieve their dreams and support staff career growth, with a strong record of internal promotions.

Qualifications and Experience:

• Broad experience managing people, service, and quality within Mental Health and Learning Disabilities sectors.
• NVQ / QCF in Health and Social Care Level 3 or above, with willingness to work towards Level 4.
• High personal integrity and commitment to high standards of service.
• Excellent time management and organizational skills, with the ability to work independently.
• Effective communication skills at all levels.
• Good understanding of CQC legislation, updates, and best practices.
• Knowledge of commercial principles and practices.

About Taith Cartref:

A 13-bed home on Gellionen Mountain in Clydach, Swansea, in a mansion house formerly owned by the Nickle Works. The home has 9 ensuite bedrooms and 4 flats, with large grounds and a patio. We support individuals with mental health issues and complex needs such as schizophrenia, bipolar disorder, depression, autism, learning disabilities, and substance misuse. Our trained staff provide 24-hour support, promoting independence.

The home is within walking distance of Clydach village, with transport links to Swansea City Centre, Neath, Llanelli, and proximity to the M4 for access to Cardiff, Carmarthen, and Brecon. The Clydach canal offers walking and cycling paths.

Salary and Benefits:

• Up to £16.20 per hour
• 5.6 weeks holiday annually
• DBS check covered by us
• Wellbeing support via Employee Assistance Program
• Support for obtaining QCF qualifications
• Paid induction and ongoing training
• Monthly Employee of the Month recognition