Deputy Manager of Information Technology

JR United Kingdom; Nechells; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A growing organisation seeks an experienced Deputy IT Manager to support its IT strategy and cybersecurity needs from their Birmingham location. The hybrid role combines leadership with hands-on technical work, focusing on improving operations and aiding in digital transformation endeavors. Key responsibilities include overseeing IT support, managing systems, and collaborating with stakeholders to enhance IT capabilities.

Qualifications

• Competent experience in IT support (2nd/3rd line or MSP environment).
• Full UK driving licence and access to own transport.
• Experience in FMCG or manufacturing.

Responsibilities

• Deliver 2nd/3rd line support for hardware, software, and infrastructure.
• Implement and monitor cybersecurity measures and ensure compliance.
• Lead or contribute to IT projects and infrastructure upgrades.

Skills

IT support

Communication

Problem-Solving

Analytical Skills

Tools

Active Directory

M365

Microsoft SQL Server

ERP support

Cisco switch management

VMware

Hypervisor

Job description

Social network you want to login/join with:

Deputy Manager of Information Technology, birmingham (aston)

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Client:

Network IT Recruitment Limited

Location:

birmingham (aston), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

09.06.2025

Expiry Date:

24.07.2025

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Job Description:

Role: Deputy IT Manager

Location: Birmingham

An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.

Key Responsibilities

• Deliver 2nd/3rd line support for hardware, software, and infrastructure.
• Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
• Implement and monitor cybersecurity measures and ensure compliance.
• Support Microsoft Dynamics NAV, general applications, and IT hardware.
• Contribute to IT policy development, process improvement, and project delivery.
• Partner with internal stakeholders to deliver business-aligned IT solutions.
• Liaise with third-party vendors and manage external IT relationships.
• Lead or contribute to IT projects and infrastructure upgrades.
• Provide mentoring to IT team members and support end-user training.

Required Skills & Experience

• Competent experience in IT support (2nd/3rd line or MSP environment).
• Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
• Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
• Strong communication, problem-solving, and analytical skills.
• Full UK driving licence and access to own transport.
• Experience in FMCG or manufacturing
• Cisco switch management, SANs, VMware or Hypervisor experience