Deputy Manager - Lead Teams to Great Guest Experiences

Stonegate Company Ltd.; Bathgate; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Development programmes

Bonus opportunities

MiXR App discounts

Xtra Rewards discounts

VIP events access

Hotel discounts

Flexible working

Dental insurance

Earned wage access

Job summary

Stonegate Group is seeking a Deputy Manager for Ballencrieff, Bathgate. You will lead and empower the team to deliver outstanding guest experiences, while supporting the General Manager to realise the venue's vision.

We value inclusivity and consistency in service, with a vibrant pub atmosphere and strong community engagement. The role involves managing staff, standards, and guest satisfaction daily.

Qualifications

• 18+ years old due to sale of alcohol
• Ability to lead and inspire a team
• Focus on delivering outstanding guest experiences
• Work with the General Manager to deliver vision

Responsibilities

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

Skills

Team leadership

Communication

Customer service

Job description

Stonegate Group is seeking a Deputy Manager for Ballencrieff, Bathgate. You will lead and empower the team to deliver outstanding guest experiences, while supporting the General Manager to realise the venue's vision.

We value inclusivity and consistency in service, with a vibrant pub atmosphere and strong community engagement. The role involves managing staff, standards, and guest satisfaction daily.