Deputy Manager

Stonegate Group; Bathgate; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Development programmes

Bonus opportunities

MiXR App 25% off

Xtra Rewards discounts

VIP event access

David Lloyd and PureGym discounts

Dental Insurance

Job summary

Stonegate Group at Ballencrieff in Bathgate is seeking a Deputy Manager to lead service excellence and guest experience. You’ll motivate the team, support the General Manager, and ensure welcoming, high-standards operations across the pub.

You’ll contribute to a vibrant pub atmosphere, manage shifts, train staff, and uphold brand standards while benefiting from award-winning development programmes and rewards across our managed pubs.

Responsibilities

• Provide clear guidance and support to help the team grow.
• Support the General Manager and help deliver the venue's vision.
• Maintain consistent standards and guest experience across the pub.

Job description

Location - Ballencrieff

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Ballencrieff. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Ballencrieff, Bathgate, offers one of the best atmospheres around and is the go-to venue for all events. Boasting an exceptional pub food service, refreshing cocktails, Sky Sports, and a pool table, The Ballencrieff offers fun for all. Our guests who visit us at the weekend can enjoy our DJ, delivering a high-energy atmosphere, or our interactive pub quiz.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Ballencrieff you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ballencrieff directly.