Deputy Manager - Lead Service & Growth at Riverside Pub

Fullers Group; Newbury; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25% food & drink discount

Discounted hotel stays

Healthcare Cash Plan

Wagestream

My Fuller’s benefits platform

Weekly tips

Induction and training

Career growth

Job summary

Fuller’s The Lock, Stock & Barrel in Newbury is seeking a Deputy Manager to lead daily operations, motivate the team and deliver the welcoming, high-standard service guests expect at our riverside pub.

You will take ownership of performance, make confident decisions and drive continuous improvement while developing under our industry-leading training program, within a friendly family culture and strong career growth opportunities.

Qualifications

• Experience managing a hospitality team in a pub or hotel.
• Proven leadership and customer service excellence.
• Willingness to learn and develop under industry-leading training.

Responsibilities

• Motivate and support the team to deliver engaging service.
• Take ownership of day-to-day operations and decisions.
• Drive customer satisfaction and maintain high standards.

Skills

People management

Leadership

Customer service

Decision making

Team motivation

Job description

Fuller’s The Lock, Stock & Barrel in Newbury is seeking a Deputy Manager to lead daily operations, motivate the team and deliver the welcoming, high-standard service guests expect at our riverside pub.

You will take ownership of performance, make confident decisions and drive continuous improvement while developing under our industry-leading training program, within a friendly family culture and strong career growth opportunities.